Nurse
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Job Description
Remote Nurse managing patient messages, routine clinical inquiries, and follow-ups for LumiMeds’ U.S. telehealth weight-management platform. Escalating complex concerns and maintaining HIPAA-compliant documentation.
Responsibilities:
- Review and respond to patient messages through the telehealth platform
- Address routine clinical questions within the nurse's scope of practice
- Escalate complex medical concerns to the appropriate healthcare provider
- Monitor pending patient messages and ensure timely follow-ups
- Coordinate with medical providers to resolve patient concerns
- Maintain accurate documentation of patient communications
- Follow established clinical protocols and patient privacy standards, including HIPAA
Requirements:
- Active US nursing license (RN or LPN/LVN)
- Previous experience in patient care, telehealth, or clinical support
- Strong written communication and organizational skills
- Ability to prioritize patient inquiries and manage multiple requests
- Familiarity with Electronic Health Records (EHR) or telehealth platforms
- Ability to work independently in a remote environment
- Professional-level English communication
- Availability to work U.S. business hours
- Submit application in English
Benefits:
- Remote-first, globally distributed team
- Remote work arrangement
- Equal opportunity employer
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