Application Engineer

Posted 1ds ago

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Job Description

Application Engineer supporting Cimatron’s integrated CAD/CAM software for mold and die design and manufacturing in Mexico. Delivering sales demos, training, implementations, and technical support.

Responsibilities:

  • Deliver product and solution technical presentations, demonstrations, and proofs of concept for prospective customers
  • Provide technical input to the sales team during proposal development
  • Prepare product technical content for regional marketing campaigns
  • Represent the organization at trade shows, seminars, webinars, and industry events
  • Plan and conduct customer and reseller training sessions and workshops
  • Manage complex technical support cases for Cimatron CAD products and solutions
  • Resolve customer issues within SLAs and support customer satisfaction
  • Manage implementation projects including installation, configuration, and workflow optimization
  • Mentor reseller application engineers and drive technical enablement
  • Create and maintain documentation for configurations, customizations, and best practices
  • Share customer feedback and solution requests with the product team
  • Participate in beta testing and evaluate new product releases
  • Report software bugs and improvement requests to development
  • Monitor CAD/CAM/CAE technology, mold design and manufacturing trends, and competitive technologies

Requirements:

  • Bachelor’s or master’s degree in mechanical engineering, manufacturing engineering, tool design, or a related discipline
  • 10+ years of experience in the CAD/CAM industry, focused on mold design and manufacturing
  • Hands-on experience with Cimatron or equivalent CAD/CAM systems
  • Knowledge of plastic injection molding flow simulation software, such as Inspire Mold, preferred
  • Overall knowledge of CAM programming is an advantage
  • Strong domain knowledge of mold design and manufacturing processes
  • Expertise in mold design using CAD/CAE tools
  • Proficiency in Cimatron CAD, Mold, and Electrode, or equivalent CAD/CAM software
  • Team leadership and mentoring abilities
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects and prioritize effectively
  • Strong communication and presentation skills
  • Analytical thinking and problem-solving abilities
  • Customer-centric approach focused on solution delivery
  • Willingness to travel 40–50% for prospect visits, product demonstrations, proofs of concept, customer training, implementations, and industry events