Windows Systems Engineer – Application Packaging, Endpoint Environment
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Job Description
Windows Systems Engineer modernizing Tier One Technologies’ Windows endpoint environment. Packaging applications, automating remediation, and supporting enterprise device management.
Responsibilities:
- Contribute to modernization of the endpoint environment, including Windows 11, Office 365, and workplace transformation technologies
- Perform and coordinate endpoint device updates, patching, application packaging, App Store publishing, vulnerability remediation, and pilot testing
- Leverage AI tools to deliver secure, reliable, and modern endpoint solutions with responsible data handling
- Operate, maintain, and support complex endpoint technology components
- Develop PowerShell/VBScript solutions and package applications using Flexera WiseScript/InstallShield
- Automate endpoint health remediation, remove legacy software, install updates, and address technical issues across user devices
- Analyze and resolve component-level availability and performance issues; collaborate with vendors on approved fixes
- Track tickets and document conversations, GitHub script revisions, time logs, testing schedules, and Tanium target creation
- Provide training, knowledge transfer, user assistance, and customer-facing support
- Adhere to formal change and test management procedures; escalate atypical findings
- Create action plans, track outcomes, and independently install, test, and implement complex infrastructure changes
- Conduct isolation testing for faulty equipment and software
- Establish and refine operational processes for technology platforms
- Operate and monitor platforms using associated management systems
- Perform capacity and performance analysis and implement optimization recommendations
- Develop hardware/software recommendations and implementation procedures; prepare presentation materials
- Document solution approaches, troubleshooting records, configurations, changes, issues, and performance data
Requirements:
- A degree from an accredited College/University in the applicable field of services is required; if the degree is not in the applicable field, then 4 additional years of related experience
- 8+ years of relevant professional experience
- Proficiency in PowerShell scripting, with a focus on creating Windows packages within an endpoint environment
- Experience with Tanium and related endpoint management technologies
- Hand on knowledge of modern Windows, iOS and Android Operating systems
- In-depth knowledge of distributed system architectures, including hardware and software components
- Must be a US Citizen and be able to obtain a Position of Public Trust Clearance
- Candidate must have lived in the United States for the past 5 years
- Cannot have more than 6 months travel outside the United States within the last 5 years; military service excluded
- Proven ability to collaborate across functions and work effectively with diverse teams
- Strong written and verbal communication skills, with the ability to explain technical concepts to technical and non-technical audiences
- Excellent multitasking and time management skills
- Customer service skills and ability to satisfy client problems and needs in a Service Center environment
- Ability to be proactive and resourceful in a dynamic and fluid environment
- No corp-to-corp candidates accepted
Benefits:
- Contract-to-Hire position
- Remote work arrangement
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