Area Retail Associate – Kerala & TN
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Job Description
PUMA Area Retail Associate supporting store operations, sales, visual merchandising, inventory, and staff training. Field-based role covering PUMA SIS across Kerala and Tamil Nadu.
Responsibilities:
- Assist multiple PUMA SIS with day-to-day operational requirements.
- Track SIS-level KPIs.
- Support SIS Staff in achieving sales targets through improved service and selling skills.
- Analyse SIS performance and share insights with the Area Sales Manager.
- Ensure VM standards are implemented consistently across all SIS.
- Coordinate with VM team for execution of seasonal updates, campaigns, and product launches.
- Audit SIS display quality and provide corrective action plans.
- Assist SIS in stock replenishment, stock counts, and shrinkage control.
- Identify fast/slow-moving products and support stock balancing across stores.
- Report stock gaps and discrepancies to the Area Manager.
- Conduct on-floor training for new and existing Retail Associates.
- Reinforce product knowledge, customer service expectations, and selling skills.
- Support performance coaching for SIS staff.
Requirements:
- Graduate (Preferred: Business, Retail, Marketing).
- 2-5 years in retail operations.
- Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.
- Field-based role requires daily/weekly travel across assigned stores.
- Flexible hours, including weekends and retail peak seasons.
- Must be able to communicate in Tamil and Malayalam language apart from English and Hindi.
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