Associate Remote Technical Services Specialist – Neuromodulation, Pelvic Health
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote technical specialist supporting Medtronic neuromodulation and pelvic health devices. Troubleshooting customer inquiries and advising stakeholders across Europe, Middle East, and Africa.
Responsibilities:
- Provide remote technical support by phone and email for Neuromodulation and Pelvic Health operating units
- Evaluate device functionality and provide device application advice
- Troubleshoot technical issues and initiate required escalations
- Provide world-class technical support to customers
- Serve as a technical liaison between stakeholders and the strategic operating unit in the USA
- Maintain in-depth knowledge of relevant products
- Participate in rotating on-call availability between 7 AM and 7 PM
- Perform technical activities requiring considerable judgment and potentially own projects
- Ensure documentation and system entries are complete
- Provide training to internal and external customers
- Support clinical and technical product inquiries for Europe, the Middle East, and Africa
Requirements:
- Bachelor’s or master’s degree in biomedical, electrical, or mechanical engineering, or a health-related degree with demonstrated technical skills
- Fluency in English and Dutch is required
- Fluency in French, Spanish, Italian, or German is an advantage
- Strong analytical and problem-solving skills
- In-depth experience with medical devices preferred
- Understanding of operating room environment and workflows preferred
- Experience with ServiceNow or Salesforce preferred
- Experience analyzing technical issues and processes for continuous improvement preferred
Benefits:
- Flexible Benefits Package
- Competitive compensation plans
- Short-term incentive called the Medtronic Incentive Plan (MIP)
- Flexible Work Arrangement
Similar Jobs
Global Study Associate – FSP
Global Study Associate supporting Parexel’s Phase 1–4 clinical trials. Managing study documentation, monitoring, vendors, and compliance in Spain or Poland.
Global Study Associate – FSP
Global Study Associate supporting Parexel’s multi-phase clinical trials in Spain or Poland. Managing TMF documentation, site oversight, vendors, monitoring, and study data activities.
S&C Associate
Standards and Certification Associate supporting ASME standards, certification products, and governance. Coordinating committees, content publication, lifecycle management, and process-improvement initiatives.
S&C Associate
Standards and Certification Associate supporting ASME standards, certification products, and governance. Coordinating committees, technical content, lifecycle management, and digital transformation initiatives.
S&C Associate
Standards and Certification Associate supporting ASME standards, certification products, and committee operations. Managing technical content, governance, publication, and process-improvement initiatives.
Associate Principal Incident Responder – Public Sector
OT incident responder leading federal customer investigations for Dragos, a global xOT cybersecurity company. Delivering incident response, maturity assessments, and advisory services.
Training Services Coordination and Logistics Associate III
Learning administration associate supporting Conduent’s client training and data management services. Entering LMS data, handling ServiceNow requests, and providing helpdesk support remotely from Malaysia.
Associate Study Management III
Clinical study leader managing global immunology trials for AbbVie, a pharmaceutical company developing innovative medicines. Overseeing vendors, recruitment, compliance, study systems, risks, and cross-functional execution.
Charitable Giving Support Associate
Remote donor-relations associate supporting nonprofit fundraising callers for RSC Virtual Staffing. Handling donation requests, donor information, routine questions, and campaign documentation.
Care Management Associate
Care Management Associate coordinating medical services, referrals, and pre-certification cases for CVS Health members. Supporting case management and utilization management teams remotely from Texas.
Associate II – Educational Institutions
Associate strengthening Presbyterian educational institution partnerships and church networks. Coordinating theological education, grants, leadership development, and collaborative ministry programs.
Senior Clinical Revenue Cycle Associate, PB Focus
Clinical revenue cycle consultant optimizing professional billing and charge capture for healthcare organizations. Delivering analytics and process improvements while collaborating with client leadership.
Associate Quality Practice Advisor
Associate Quality Practice Advisor educating Michigan providers on HEDIS measures, coding, documentation and quality improvement. Supporting Centene’s healthcare-access mission through data analysis and practice coaching.
TAP Summer Associate – Summer 2027
Summer trial associate program at Morgan & Morgan, the nation’s largest plaintiffs’ law firm. Providing litigation training, mentorship, and hands-on trial advocacy experience.
Associate NAM
Associate National Account Manager supporting Kwikset’s Orgill retail account for ASSA ABLOY. Driving sales plans, in-store execution, promotions, and cross-functional account operations.
PC Associate III – Scheduler
Piedmont Healthcare scheduler pre-registering patients and scheduling procedures remotely in Atlanta. Coordinating resources for moderately complex patient services.
Associate Dean – Online Product Health
Associate Dean overseeing online Liberal Arts and History programs at Southern New Hampshire University. Improving curriculum quality, learner success, accreditation, and operational efficiency.
Senior Associate, Energy Transactions – Capital Formation
Senior Associate evaluating and structuring renewable energy investments at Baker Tilly. Building financial models and executing tax equity and project finance transactions.
Associate, CPA/SMMM
Accounting associate supporting U.S. bookkeeping, tax, payroll, and audit at global advisory firm Manay CPA. Managing client onboarding, financial reporting, reconciliations, and income tax filings.
Order Processing and Returns Associate
Remote associate processing customer orders, shipments, returns, and warranty claims for Keystone Technologies, a commercial lighting company. Coordinating warehouses, customers, sales, product development, and accounting.