Assistant Manager, Fund Administration – Onboarding
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Job Description
Assistant Manager overseeing onboarding for fund administration at Juniper Square. Managing client relationships and improving onboarding workflows in a complex fund environment.
Responsibilities:
- Lead and manage the successful onboarding of new fund administration customers, partnering closely with cross functional teams.
- Manage against established project plans and onboarding milestones to ensure timely execution of key deliverables.
- Interface directly with clients to deliver an outstanding client experience throughout the implementation process.
- Serve as a technical accounting expert for both your team and our clients during the onboarding phase.
- Lead efforts in improving onboarding workflows, applying best practices and process efficiencies.
- Oversee the collection and review of customer offering documents (LPAs, etc.) and financial data, reconciling the data received during the onboarding process.
- Reconcile customer data and review the final setup of the completed customer workspace, checking for quality and accuracy of configuration settings before handoff to the ongoing service teams.
- Identify product development opportunities, routing technical and product feedback from onboarding to the product development teams.
- Participate in special projects as needed.
Requirements:
- 4+ years of fund accounting experience in private equity, venture capital, and/or real estate funds required.
- Proven experience with customer onboarding, data migration, or implementations in a fund administration or fin-tech environment.
- Bachelor’s degree in Accounting or a related field.
- Proven ability to independently identify, analyze, and resolve complex problems with minimal supervision.
- Comfortable with ambiguity within a hyper-growth, startup environment.
- Experience with fund-level accounting and reporting, including complex fund structures and consolidations.
- Advanced understanding of complex accounting transactions, private equity investment structures, and reporting requirements for private equity funds.
- Passion for technology and a desire to use technology to improve business operations.
- Experience scoping out system requirements and implementing new systems.
Benefits:
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Unlimited vacation in addition to company paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Allowance to customize your work and technology setup at home
- Annual professional development stipend
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