Associate Product Manager
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Job Description
Associate Product Manager supporting product development to create innovative solutions at PatientNow. Working in a collaborative environment focused on enhancing user experiences with modern technology.
Responsibilities:
- Support the definition of product requirements, user stories, and acceptance criteria to guide development
- Collaborate with engineering and design teams to ensure smooth planning, execution, and delivery of product features
- Participate in customer discovery efforts, including interviews, research, and feedback analysis to understand user needs and pain points
- Track and analyze product adoption, usage, and performance metrics to inform product decisions and improvements
- Assist in sprint planning, backlog grooming, and QA testing cycles to ensure high-quality releases
- Document product decisions, workflows, and release notes for internal and customer-facing stakeholders
- Partner cross-functionally with Sales, Marketing, Support, and Customer Success to gather insights and ensure alignment
- Contribute to product roadmap discussions by bringing forward insights, data, and customer feedback
- Learn and apply product development frameworks, best practices, and PatientNow product standards
- Foster a culture of collaboration, continuous improvement, and customer empathy
Requirements:
- 0–2 years of experience in product management, business analysis, UX, or a related technical field (internships welcome)
- Familiarity with or strong interest in agile product development and cross-functional collaboration
- Strong written and verbal communication skills with the ability to translate ideas into clear documentation
- Analytical mindset with comfort working with data to generate insights and inform decisions
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Eagerness to learn from senior product leaders and grow within a product management career path
- Passion for technology and improving user experiences, particularly in SaaS or B2B environments
- Familiarity with tools such as Jira, Confluence, Figma, or product analytics platforms preferred
- Exposure to healthcare technology, EMR systems, or practice management workflows is a plus.
Benefits:
- Professional development opportunities
- Collaborative team environment
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