Atención al Cliente, Lima y Provincia
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Job Description
Asesor de atención al cliente remoto para Claro, contactando clientes que desean cambiar de operador. Ofreciendo alternativas de retención y atendiendo en horarios rotativos.
Responsibilities:
- Contactar a clientes que desean portar su línea a otro operador
- Brindar alternativas para que los clientes continúen con Claro
- Participar en capacitación virtual de lunes a sábado, de 12:00 p. m. a 8:00 p. m.
Requirements:
- Mayor de edad
- Educación secundaria completa
- Experiencia mínima de 3 meses en atención al cliente, ventas o afines
- Laptop o computadora
- Windows 11
- Internet cableado, con conexión directa por cable de red
- Headset con entrada USB
- Disponibilidad para trabajar de lunes a domingo, con descanso rotativo
- Disponibilidad para horarios entre las 10:00 a. m. y las 8:00 p. m.
Benefits:
- Bono variable de hasta S/ 300
- Bono de bienvenida de S/ 100
- Bono de permanencia de S/ 200, sujeto a asistencia perfecta
- Pago de capacitación de S/ 390 (S/ 30 por día)
- Trabajo 100% remoto
- Capacitación 100% virtual
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