Automation Engineer – Permanent

Posted 22hrs ago

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Automation Engineer focused on designing, building, and maintaining automation solutions for efficiency in Managed Services Provider environment.

Design, develop, test, and maintain internal automation workflows and system integrations.
Identify repetitive or manual business processes and convert them into efficient, supportable automation solutions.
Build automations that improve data flow, task execution, notifications, approvals, and operational reporting.
Manage and transform data across multiple business platforms, ensuring consistency, accuracy, and reliability.
Build and maintain integrations using APIs, webhooks, JSON, and low-code or no-code automation platforms.
Support data synchronisation and process integration across Microsoft platforms and operational tools.
Develop solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse where appropriate.
Build and maintain workflows across Zapier, Make.com, and Rewst.
Work confidently with platforms including HaloPSA, Xero, and NinjaOne to support operational process automation.
Monitor automation performance, troubleshoot failures, and continuously improve reliability and efficiency.
Maintain clear technical documentation for workflows, integrations, dependencies, and support processes.
Recommend process and platform improvements that create measurable operational benefit.

Previous experience working for a Managed Services Provider is mandatory.
Strong experience in automation engineering, workflow development, systems integration, or similar roles.
Advanced hands-on experience with Microsoft Power Platform.
Extensive experience with Zapier, Make.com, and Rewst.
Strong working knowledge of HaloPSA, Xero, and NinjaOne.
Strong understanding of APIs, webhooks, JSON, and data mapping between systems.
Experience managing data and process integration across multiple business platforms.