Bi-lingual Benefits Specialist
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Job Description
Benefits Specialist providing administrative support for Pyramid Global Hospitality’s benefits programs across locations. Ensuring excellent customer service and compliance on benefits-related tasks.
Responsibilities:
- Provide day-to-day administrative support for the benefits programs across all Pyramid Global Hospitality locations.
- Completion and maintenance of ongoing benefits-related tasks and assisting with ongoing training to support the property HR Partners and associates.
- Excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor/facility situations, etc.
- Acts as first-level support / triage for complex benefits issues.
- Assist with and occasionally lead specific training and education sessions related to the company’s benefit offerings.
- Liaises with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
- Perform day-to-day benefits administration tasks, including, but not limited to, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, cobra administration etc.
- Collaborate with Total Rewards Analysts in tracking and processing all benefit invoices.
- Works with Corporate Accounting to ensure Hotels are billed appropriately.
- Assists in education of benefit offerings for all new Home Office staff.
- Assists with Hotel Due Diligence and Acquisitions.
- Other duties and responsibilities as assigned.
Requirements:
- Bachelor’s degree or equivalent education/experience required
- 1+ year of relevant HR and/or Benefits experience preferred
- Hospitality experience preferred but not required
- Ability to speak and conduct presentations in Spanish strongly preferred
- Thrives in a fast paced, ever-changing environment
- Ability to work well under pressure, handle multiple tasks, and meet time sensitive deadlines
- Experience with Workday HRIS system preferred
- Excellent written & verbal communication
- Strong customer service, problem solving, & organization skills
- Microsoft Office skills, particularly Excel and PowerPoint, required
- Travel required based on business needs up to 20%.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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