Bodily Injury Claims Adjuster
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Job Description
Bodily Injury Claims Adjuster investigating and negotiating private passenger auto liability claims for Patriot MGA. Ensuring compliant file handling, documentation, reserving, and customer service.
Responsibilities:
- Investigate, evaluate, and resolve first- and third-party private passenger auto liability casualty claims
- Proactively investigate and resolve questions regarding coverage, liability, and damages
- Ensure proper reserving and diary/task management on all assigned claims
- Adhere to Patriot MGA standard operating procedures and best claims practices
- Deliver outstanding customer service to insureds, claimants, carriers, and partners
- Adjust files in compliance with all state regulations
- Thoroughly document all claims activities to support investigation decisions
- Evaluate and negotiate bodily injury claims with injured parties or their representation
- Document and answer demands consistent with Patriot MGA best claims practices and state regulations
- Report to the Claims Supervisor or Claims Manager
- Positively contribute to business culture and morale
Requirements:
- Minimum of 3 years of bodily injury auto claims handling experience; 5 or more years preferred
- Experience in an MGA, carrier, or insurance claims administration environment
- Active adjuster licenses in applicable states, or the ability to obtain required licenses
- Strong attention to detail
- Ability to thrive in a high stress, high pace work environment
- Demonstrated ability to positively affect team culture and morale
- Demonstrated ability to stay organized in a high pace environment
- Demonstrated ability to handle confrontational situations with first- and third-party customers
Benefits:
- competitive pay
- bonus plan
- medical, dental, and vision insurance with no waiting period
- generous paid time off in year of hire
- 401(k) with employer matching
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