Senior Casualty Claims Examiner – Construction Defect
Posted 2hrs ago
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Job Description
Senior claims examiner managing residential and commercial construction defect insurance claims for DUAL North America. Investigating coverage, negotiating settlements, and coordinating litigation resolution.
Responsibilities:
- Initiate timely contact with all relevant parties upon claim assignment
- Handle low to moderate exposure construction defect claims involving residential and commercial projects
- Analyze insurance policies to determine applicable coverage
- Draft and issue coverage position letters
- Negotiate settlements
- Ensure all claim activities comply with DOI regulations and internal policies
- Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
- Maintain timely, accurate, and complete documentation of all claim activities and decisions
- Collaborate with underwriting and internal teams to share insights and coordinate claim strategies
- Provide feedback to business partners to support continuous improvement in claims handling
Requirements:
- Bachelor’s degree preferred
- Professional designations (CPCU, SCLA, AIC, JD) are a plus
- 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement
- Must be licensed or have the ability to become licensed in all required states
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Knowledge of industry trends and legal developments affecting claims handling
- Ability to manage multiple claims and competing priorities
- Ability to adapt to evolving regulatory and legal environments
- Complete assigned tasks correctly, on time and able to learn quickly
- Self-motivated and demonstrating attention to detail
- Be able to work independently for extended periods
- Excellent written and verbal communication skills as well as general business understanding
- Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- A wide variety of wellbeing offers
- Competitive salary
- Unlimited PTO
- 401k with company match
- Paid volunteer days
- Reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment














