Senior Casualty Claims Examiner – Construction Defect
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Job Description
Senior claims examiner managing high-exposure residential and commercial construction defect claims for DUAL North America. Investigating liability, analyzing coverage, and coordinating litigation resolution.
Responsibilities:
- Make initial contacts with interested parties
- Handle moderate to high exposure construction defect claims involving residential and commercial projects
- Analyze coverage and draft coverage position letters as needed
- Conduct liability investigations
- Comply with DOI regulations
- Retain and coordinate with defense counsel and experts to develop and execute agreed-upon litigation strategies
- Manage litigation plans and budgets to ensure effective case resolution
- Coordinate retention of experts subject to an agreed-upon budget
- Establish timely indemnity and expense reserves based on documented exposure analysis
- Continually revisit reserve adequacy
- Draft comprehensive captioned reports requesting reserve and settlement authority on higher exposure cases
- Prepare cases for roundtable presentations to carrier partners
- Travel up to 10% to attend mediations, settlement conferences, and trials
- Keep current on key changes in case law and industry trends
- Assist underwriting and other business partners
Requirements:
- Bachelor’s degree preferred
- Professional designations (CPCU, SCLA, AIC, JD) are a plus
- 7+ years of construction defect claims experience is required with consistent high level of performance and achievement
- Must be licensed or have the ability to become licensed in all required states
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Advanced knowledge of end-to-end claims handling, including litigation
- Knowledge of industry trends and legal developments affecting claims handling
- Ability to manage multiple claims and competing priorities
- Ability to adapt to evolving regulatory and legal environments
- Complete assigned tasks correctly, on time and able to learn quickly
- Self-motivated and demonstrating attention to detail
- Be able to work independently for extended periods
- Excellent written and verbal communication skills as well as general business understanding
- Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Wellbeing offers
- Competitive salary
- Unlimited PTO
- 401k with company match
- Paid volunteer days
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