Business Systems Analyst, Acumatica ERP
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Job Description
Business Systems Analyst managing CRM and ERP systems for Alimentiv. Focusing on Acumatica and Salesforce to enhance Finance and Business Development operations.
Responsibilities:
- Serve as the primary Acumatica administrator: configuration, user access, workflows, and module settings across Finance and related functional areas.
- Design and implement Finance solutions using Acumatica functionality — Generic Inquiries, custom reports, approval workflows, and push notifications.
- Support and optimize core Finance workflows: accounts payable, accounts receivable, project accounting, billing, and financial reporting.
- Partner with Finance to define requirements, document processes, and deliver Acumatica enhancements that improve data quality and operational efficiency.
- Troubleshoot and resolve Acumatica issues; coordinate Acumatica support while building internal capability over time.
- Maintain and improve Acumatica TEST environment discipline — validating all configurations in TEST before promoting to Production.
- Own the integrity and operational health of the Concur–Acumatica integration layer via Celigo.
- Monitor integration flows for errors, investigate root causes, and coordinate resolution — serving as the primary triage owner.
- Lead integration change governance: ensure Finance and IT follow formal intake processes before initiating vendor or system changes.
- Document integration architecture, field mappings, data flows, and change history to enable internal troubleshooting without vendor dependency.
- Identify and lead improvement initiatives: API version migrations, automation of manual reconciliation steps, reduction of error-prone batch processes.
- Manage SAP Concur configuration and user administration in support of AP invoice processing workflows.
- Lead the future-state design and delivery of a Salesforce-to-Acumatica integration — closing the loop between BD opportunity data and project accounting. This integration does not currently exist and will be a significant initiative for this role to define and execute.
- Engage Finance and BD stakeholders to document current-state processes, capture requirements, and produce functional specifications precise enough for developers to execute without repeated clarification.
- Build and maintain reports and dashboards via Acumatica GIs and Power BI providing Finance and BD leadership with timely, accurate insights.
- Communicate project status, risks, and outcomes clearly to both technical teams and senior non-technical stakeholders including Finance leadership.
Requirements:
- 5+ years in a business analyst, systems analyst, or systems administrator role supporting ERP and/or CRM platforms.
- **Required — **Minimum 2 years hands-on Acumatica configuration: Generic Inquiries, workflows, user management, and Finance module administration. Candidates without direct Acumatica experience will not be considered.
- **Required — **Hands-on SAP Concur experience in invoice processing, AP workflows, or system administration.
- Hands-on Salesforce administration experience including configuration, flow automation, and reporting; demonstrated ability to build and deploy solutions independently.
- Acumatica certification or formal Acumatica training.
- Salesforce Administrator certification; Advanced Administrator or Platform App Builder certifications a further asset.
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