CAD Specialist
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Job Description
CAD Specialist supporting Autodesk, Bentley, and other engineering software for ENTRUST Solutions Group’s infrastructure projects. Troubleshooting systems, maintaining CAD standards, and improving design workflows.
Responsibilities:
- Provide advanced technical support for Autodesk, Bentley, Hexagon, Carlson, and other engineering software platforms
- Serve as an escalation point for complex application, licensing, configuration, and drawing-related issues
- Partner with engineering teams, project stakeholders, Information Technology, and software vendors to troubleshoot and resolve CAD workflow challenges
- Develop and maintain CAD standards, templates, shared resources, and configuration management practices
- Support software installations, upgrades, deployments, licensing administration, and enterprise technology rollouts
- Ensure application compatibility and functionality
- Improve engineering and design workflows and evaluate emerging technologies
- Support data migrations and application integrations
- Identify automation opportunities to enhance efficiency and quality
- Create technical documentation, training materials, and knowledge base content
- Mentor CAD Support Technicians, designers, drafters, and other CAD users
- Drive adoption of best practices and continuous improvement across the organization
Requirements:
- Associate degree in Engineering Technology, Drafting & Design, Information Technology, or a related field, or an equivalent combination of education and experience
- 5+ years of progressive experience supporting or utilizing CAD software in an engineering, utility, infrastructure, consulting, or similar technical environment
- Demonstrated experience troubleshooting CAD applications, software installations, licensing, configurations, drawing files, and performance issues
- Working knowledge of CAD standards, templates, workspaces, plotting resources, and shared content libraries
- Advanced experience with Autodesk or Bentley platforms, including AutoCAD, Civil 3D, Plant 3D, MicroStation, OpenRoads, ProjectWise, or related products
- Experience supporting Hexagon, Carlson, or other specialized engineering applications
- Experience with enterprise software deployment, license management, VDI, VPN, cloud collaboration platforms, and remote-user support
- Experience developing scripts, automation tools, or batch processes using PowerShell, VBA, Python, APIs, or similar technologies
- Autodesk, Bentley, or related industry certifications
- Experience mentoring junior technical support staff or leading small technical initiatives
Benefits:
- A supportive and inclusive work environment that values diversity and encourages innovation
- Opportunities for professional growth and career development
- Competitive salary and comprehensive benefits package
- Generous paid time off (PTO)
- Retirement program with a company match
- Tuition reimbursement
- Flexible work schedules
- Company-sponsored medical, dental, and vision insurance
- 401(k) plan with company match
- Voluntary life, disability, critical illness, accident, and hospitalization plans
- HSA or FSA medical accounts
- FSA dependent care and transportation/parking accounts
- May be eligible for a discretionary bonus as determined by the company
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