Equipment Coordination Specialist, Dental
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Job Description
Dental equipment coordination specialist managing installation scheduling, procurement, invoicing, and returns for Henry Schein. Supporting districts, sales teams, technicians, and financial accounting remotely.
Responsibilities:
- Manage the post-order procurement process for dental equipment and supplies
- Track quarterly and annual Risk and Opportunity targets
- Manage district installation processes with District Managers and Sales Representatives
- Determine installation dates and coordinate installation date changes
- Prepare for weekly Equipment Planning Meetings by scheduling customers, updating shipping details and notes, adjusting projected installation dates, resolving credit issues, validating Order Terms compliance, and coordinating equipment staging with 3PLs or Henry Schein facilities
- Prepare for and lead Equipment Planning Meetings for assigned districts
- Complete daily invoicing upon equipment delivery or installation and handle escalations
- Manage the equipment return process, including approvals, facility receipt, and escalations
- Process delayed-delivery orders and validate financial documentation
- Communicate weekly with Equipment Specialists regarding order status and projections
- Ensure credit approval for exception-based RPO orders at least 30 days before projected installation
- Collaborate daily with the Installation Manager on schedules and technician availability
- Provide accounting with proof-of-delivery documents and verify revenue recognition
- Act as backup for colleagues in other markets
- Perform other duties and special projects as assigned
Requirements:
- Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience
- Microsoft Word, moderate to advanced Excel knowledge, and PowerPoint
- Knowledge of and ability to learn general database applications
- Ability to learn company software and systems, including project management tools
- Ability to understand and act on financial information that may contribute to business profitability
- Project management skills and understanding of industry practices and company policies and procedures
- Strong decision-making, analysis, and problem-solving skills with ability to multitask
- Good understanding of industry practices
- Proficiency with tools, systems, and procedures
- Basic planning/organizational skills and techniques
- Good verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Basic conflict resolution skills
- Typically a Bachelor's Degree or global equivalent in related discipline is preferred
- No travel required
- No special physical demands required
Benefits:
- Bonus eligibility subject to achievement of the plan
- Medical Coverage
- Dental Coverage
- Vision Coverage
- 401K Plan with Company Match
- PTO
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
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