Cash Posting Specialist
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Job Description
Cash Posting Specialist leading cash posting, collections, and reconciliation for Pennant’s home health and hospice agencies. Ensuring accurate daily reporting, payment processing, and regulatory compliance.
Responsibilities:
- Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
- Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices
- Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources to support the organization-wide AR function
- Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
- Provide coverage for cash posters during short-term or unexpected absences
- Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
- Establish and maintain collaborative relationships with Portfolio Billers and Collectors
- Maintain knowledge of payor contracts and ensure payors collect according to contract provisions
- Maintain knowledge of Medicare and Medicaid billing regulations and serve as a resource for agency personnel
- Partner with Executive Directors, AR Market Leaders, Billers, and Billing Managers on payor projects
- Attend Agency BAM meetings to identify and report on collections received
- Review, research, and post various types of funds daily
- Prepare cash reports and reconcile daily
- Resolve discrepancies by coordinating with internal teams
- Research and clear unidentified cash accounts monthly
- Manage automated payment files and handle exceptions
Requirements:
- At least five years’ experience in cash posting
- At least three years’ experience in health care billing and collections management, preferably in home health and/or hospice operations
- At least two years’ experience in reconciliation
- Experience with eClinical Works, WellSky, HCHB, and Excel is required
- Ability to exercise discretion and independent judgment
- Good communication, negotiation, and public relations skills
- Capability to manage detailed information accurately
- Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers
- Ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities
Benefits:
- Choice of medical, dental, and vision plans
- 401(k) plan with company match
- Recognition through the Moments of Truth Program
- Free e-courses through the Learning Management System
- Training sessions and seminars
- Work-life balance promoting personal well-being
- Generous PTO and holidays
- Professional development
- Empowered, flat leadership model supported by centralized resources
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