Digital Solutions Integration Specialist
Posted 1hrs ago
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Job Description
Digital solutions specialist expanding Intuitive Hub and MyIntuitive+ adoption across Italian hospitals. Training clinical teams, optimizing workflows, and supporting digital integrations.
Responsibilities:
- Serve as a subject matter expert and trusted advisor for Intuitive’s digital solutions
- Perform Intuitive Hub in-services, workflow analysis, customization, and optimization
- Educate and prepare customers for MyIntuitive+, including customer onboarding
- Monitor and drive digital product utilization by customers and clinical users
- Expand the user base through collaboration with hospital staff and thought leaders
- Test and troubleshoot installed systems and document issues for escalation
- Lead clinical teams through training sessions on system operation
- Onboard, coach, and mentor new and existing team members
- Support training and launches of new products and procedures
- Participate in departmental and cross-functional process improvement projects
- Build relationships with sales, clinical, digital support, marketing, and field service colleagues
- Support complex customer events involving multiple departments and solutions
- Provide guidance to clinical and administrative teams on the Intuitive Hub System
- Provide client-experience feedback to support and product development teams
- Prospect for digital solution expansions and upgrades within the existing customer base
- Build and maintain relationships with key opinion leaders, decision-makers, surgeons, physicians, nurses, and IT managers
Requirements:
- Bachelor’s degree or equivalent experience required
- Engineering, life science or medical background preferred
- 2+ years’ experience in procedural / OR healthcare software required
- 2+ years of experience with clinical project integrations
- Prior knowledge with EMR/PACS solutions is an advantage
- Background in training of clinical and OR staff required
- Knowledge of the Procedural/Operating Room environment required
- Excellent analytical and problem-solving skills required
- Expertise and experience in delivering consulting services to the customer required
- Ability to deliver consistent and effective communication
- Ability to discover and understand customer needs, engage, and inspire customers to adopt new and effective solutions
- Highly organized and able to manage time in a fast-paced environment
- Strong communication skills, both written and verbal, in Italian and English
- Travel >75%
Benefits:
- Employees can work remotely
- Remote work arrangement with onsite attendance when requested by the leader
- Equal employment opportunities and anti-discrimination protections
- Long-term growth support and professional development opportunities
















