Central Pricing Office Specialist – Call Center
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Job Description
Central Pricing Office Specialist ensuring price transparency for network physicians and patients at Ochsner Health. Handling inquiries and assisting with education regarding pricing issues.
Responsibilities:
- Acts as a liaison between the Chargemaster and the physicians/patients.
- Answers patient and physician inquiries regarding pricing questions and provides accurate estimates.
- Assists with pricing transparency and education to explain the process to physicians and patients.
- Works with the Epic team in establishing rules and creation of estimate templates.
- Utilizes appropriate coding guidelines to assign ICD-10 and CPT codes.
Requirements:
- High School diploma or equivalent
- 4 years direct healthcare experience, OR 3 years direct healthcare experience with a Bachelor’s degree, OR 2 years direct healthcare experience with a Master’s degree
- Knowledge of medical terminology utilized in medical billing including CPT HCPCS and ICD9 & ICD10
- Working knowledge of public and private sources of assistance and methods of qualifying for funding
- Established knowledge and skills with Epic is preferred.
Benefits:
- Health insurance
- 401(k)
- Paid time off
- Remote work options
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