Client Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Client Support Specialist collaborating with clients to enhance experience with RumbleUp's platform. Working remotely to build relationships and provide guidance for success.
Responsibilities:
- Build strong relationships with existing clients
- Understand client needs and help overcome challenges
- Transform clients into long-term partners and advocates
- Provide guidance that enhances client experience
Requirements:
- 2+ years of customer service experience (preferred)
- A natural communicator—personable, energetic, and patient
- Excellent organizational skills & attention to detail
- Integrity, humility, and professionalism when working with diverse people
- Familiarity with Zendesk, Slack, Google Sheets and Hubspot
- Experience with RumbleUp platform strongly preferred
- Willing to travel quarterly
Benefits:
- health, vision, dental insurance
- PTO
- 401(k)
Similar Jobs
Client Services Operations Support Representative I
Remote clerical support representative processing healthcare payment transactions for Machinify, an AI-powered healthcare intelligence company. Handling correspondence, data entry, payment posting, and provider outreach.
Customer Service Representative, Bilingual Spanish
Bilingual Spanish representative supporting federal student-loan borrowers for Central Research. Handling high-volume calls, repayment questions, applications, and account assistance remotely.
Peer Support Specialist
Peer Support Specialist using lived experience to connect North Carolina behavioral-health clients with services. Supporting recovery, independence, and community integration.
Customer Experience Specialist – Contractor Role
Customer Experience Specialist supporting Mindvalley Academy students through premium programs. Moderating live sessions, removing learning blockers, and shaping product improvements through customer feedback.
Klantenservice Medewerker
Dutch-speaking customer service agent helping VodafoneZiggo customers by phone. Selling suitable products and packages from a 100% home-office role in Spain.
Customer Support Representative
Virtual Customer Support Representative answering customer questions through email, phone, video, and web platforms. Providing accurate guidance, resolving routine concerns, and tracking follow-ups.
Reservation Support Agent
Remote Reservation Support Agent handling customer reservation inquiries, research, updates, and confirmations. Maintaining accurate records and coordinating with providers as needed.
Tier 3 Support Specialist
Tier 3 application support for AnaVation’s federal digital evidence platform. Troubleshooting complex issues and coordinating escalations across engineering, cybersecurity, and compliance teams.
Customer Service Manager
Customer Success Manager helping Kenect’s AI texting and reputation platform retain large-market customers. Driving adoption, renewals, upsells, training, and executive business reviews.
Customer Service Support Representative
Remote customer service representative supporting Labcorp’s diagnostic testing operations. Handling patient results, laboratory inquiries, CRM records, and technical issues for healthcare clients.
Customer Experience Associate
Customer Experience Associate supporting Hawaii healthcare members and providers for Magellan. Handling benefits inquiries, intake documentation, referrals, and crisis-call responses.
Strategic Customer Experience & Success Programs Manager
Customer Success programs manager scaling onboarding, health scoring, and retention systems. Improving enterprise customer outcomes at n8n, an open AI workflow orchestration platform.
Customer Service Representative
Remote customer service representative supporting Moen consumers with product, installation, and warranty questions. Troubleshooting issues and guiding customers through accurate solutions.
Customer Service Representative
Remote Customer Service Representative supporting Moen consumers with product troubleshooting, installation guidance, and warranty decisions. Providing customer service for Fortune Brands Innovations’ Moen brand.
Customer Service Representative
Remote Customer Service Representative supporting Moen consumers with product troubleshooting, installation guidance, and warranty decisions. Delivering empathetic service through systems-based issue resolution.
Customer Service Representative
Remote Associate Product Consultant supporting Moen customers with product, installation, and warranty questions. Troubleshooting issues and guiding consumers through clear solutions.
Customer Service Representative
Remote customer service representative supporting Moen consumers with product, installation, and warranty questions. Troubleshooting issues and guiding customers through clear solutions.
Customer Service Representative
Remote Associate Product Consultant serving as Moen’s customer-facing product expert. Troubleshooting installation and warranty issues while guiding consumers through accurate solutions.
Director, Communications, Operations, Customer Service
Senior communications director shaping global Operations and Customer Service communications at Avantor. Advising executives, leading transformation, crisis preparedness, and associate engagement.
Fund Operations, Underwriting Support Specialist
Remote specialist analyzing insurance records and supporting underwriting decisions. Managing policy onboarding, payments, data quality, and investor reporting for longevity funds.