Compliance Specialist
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Job Description
Amazon US compliance specialist managing certifications, testing, and marketplace cases for Sound Around’s e-commerce consumer brands. Coordinating suppliers, laboratories, and product approvals across Amazon Vendor and Seller Central.
Responsibilities:
- Manage compliance activities across Amazon Vendor Central and Seller Central
- Respond to Amazon product safety, compliance, restricted product, and listing suppression cases
- Coordinate ASIN reinstatements by gathering and submitting required documentation
- Support new product launches by ensuring compliance requirements are met before products go live
- Monitor account health and proactively identify compliance risks
- Review and maintain CPCs, GCCs, Declarations of Conformity, test reports, FCC documentation, UL/ETL certificates, and other regulatory documents
- Research applicable US regulations and determine compliance requirements for new products
- Coordinate testing and certification with accredited third-party laboratories
- Manage Amazon TIC submissions and verification activities
- Coordinate documentation for children's products, battery-powered products, electronics, and other regulated categories
- Work with Amazon-approved laboratories to resolve verification requests
- Monitor submission status and drive timely approvals
- Communicate directly with overseas manufacturers to obtain compliance documentation
- Coordinate with testing laboratories and certification bodies including Intertek, SGS, TÜV, UL, and Bureau Veritas
- Track testing schedules, document requests, and certification timelines
- Escalate compliance risks that could impact product launches or marketplace availability
Requirements:
- 2+ years' experience supporting Amazon US (Vendor Central and/or Seller Central)
- Experience managing Amazon compliance cases, product safety investigations, listing suppressions, or ASIN reinstatements
- Experience with US consumer product compliance
- Strong understanding of Amazon Seller and Vendor Central workflows
- Excellent written English communication skills
- Strong organizational skills with exceptional attention to detail
- Advanced proficiency in Microsoft Excel or Google Sheets
- Ability to manage multiple priorities in a fast-paced remote environment
- Experience with Amazon Testing, Inspection & Certification (TIC) is a plus
- Experience with Children's Product Certificates (CPC) and General Certificates of Conformity (GCC) is a plus
- Knowledge of CPSC, CPSIA, and ASTM requirements is a plus
- Knowledge of FCC, UL, ETL, NRTL, and other US certification requirements is a plus
- Experience with battery and electronics compliance is a plus
- Ability to assess new products and determine applicable US regulatory, testing, and certification requirements
- Experience defining compliance requirements during new product development is a plus
- Experience working directly with third-party testing laboratories is a plus
- Experience communicating with overseas manufacturers and suppliers is a plus
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