Content Creator – Learning & Development
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Job Description
Content Creator developing engaging learning resources for Learning & Development team. Creating blended learning solutions and validating content for Employment Services.
Responsibilities:
- Develop blended learning resources (instructor-led + digital)
- Create interactive e-learning modules using Articulate 360 (Rise and Storyline)
- Write clear, concise instructional text and scripts for learning materials
- Design visually appealing slide decks, guides, templates, and job aids
- Develop videos, infographics, and other multimedia learning assets
- Research industry-related topics and Employment Services best practices
- Validate content accuracy using credible sources
- Adapt technical information into clear, learner-friendly formats
- Ensure all content reflects company culture and values
- Maintain brand consistency across all training materials
- Review and test e-learning modules for functionality, accessibility, and user experience
- Partner with L&D team and subject matter experts to gather information and validate content
- Collaborate to measure content effectiveness and learner engagement
Requirements:
- Proven experience in instructional design and content development
- Strong knowledge of Employment Services delivery and related processes
- Familiarity with Articulate 360 (Rise and Storyline) or similar e-learning tools; or a strong willingness to learn and adapt to new platforms.
- Ability to create engaging, learner-focused content for both e-learning and facilitated sessions
- Excellent writing and editing skills with attention to detail
- Strong understanding of adult learning principles and instructional design methodologies
- Ability to manage multiple projects and meet deadlines independently
- Collaborative mindset with strong communication skills
- Familiarity with accessibility standards and best practices in learning design (preferred)
- Solid understanding of confidentiality and professional codes of conduct
- Certification in instructional design or e-learning development (preferred)
- Experience in Employment Services delivery or Workshop Facilitation may be considered an equivalent to formal education or certification
Benefits:
- Competitive salary of $65,000 - $70,000 per year
- RRSP Matching program of 1.5% base earnings
- Ongoing learning and development opportunities
- Generous time-off policies that promote work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork
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