Crosseling, Part Time
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Job Description
Asesor telefónico remoto para MDY, contact center de telecomunicaciones. Resolución de consultas de Claro y cross-selling en jornada part time.
Responsibilities:
- Resolver dudas sobre el saldo actual, la vigencia de las recargas y la cobertura del servicio
- Tipificar e ingresar correctamente los acuerdos de la llamada y los datos del cliente en los aplicativos internos de Claro
- Explicar al usuario los beneficios de tener una factura fija mensual frente al gasto inestable de realizar recargas continuas
- Participar en capacitación remota de lunes a sábado, de 3:00 pm a 10:00 pm
Requirements:
- Mayores de 18 años (requisito indispensable)
- Secundaria completa
- Con experiencia o sin experiencia en Atención al cliente
- PC o Laptop con mínimo 8GB de RAM (demostrable)
- Sistema operativo Windows 11 PRO (demostrable)
- Conexión a internet cableada (no Wi-Fi)
- Headset con micrófono funcional (demostrable)
- Cámara web (demostrable)
Benefits:
- Sueldo fijo
- Bonos de productividad
- Bono home office
- Comisiones ilimitadas
- Bonos de permanencia
- Capacitación pagada
- Posibilidades de crecimiento y desarrollo
- Línea de carrera rápidamente
- Modalidad remota
- Trabajo part time
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