Customer Care Specialist – Flexible Client Opportunities
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Job Description
Remote customer care contractor handling calls, transactions, travel, and roadside support. Serving varied client programs through RSC Virtual Staffing as an independent contractor.
Responsibilities:
- Answer inbound customer calls
- Assist customers with questions and account needs
- Process service requests and transactions
- Coordinate roadside or similar assistance
- Provide travel, reservation, or scheduling support
- Accurately document customer interactions
- Navigate multiple systems while communicating with customers
- Provide courteous, professional, solution-focused service
- Explore and service available client programs based on skills, schedule, location, equipment, and eligibility
Requirements:
- High school diploma or GED
- Strong verbal and written communication skills
- Basic typing and computer proficiency
- Ability to navigate multiple applications
- Dependable and professional work habits
- Ability to remain productive while working independently
- Quiet, distraction-free home workspace
- Reliable high-speed internet
- Compatible Windows 11 computer; additional equipment may be required
- Ability to meet applicable state eligibility, background screening, certification, and client-program requirements
Benefits:
- 100% remote from a professional home-office environment
- Flexible scheduling / greater scheduling control
- Extended servicing hours with choice among available intervals for certain opportunities
- Guidance and resources during onboarding
- Additional earning potential for certain opportunities
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