Customer Service Expert, English B2
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Job Description
Remote English B2 customer service representative supporting customer inquiries and solutions. Joining Teleperformance, a global omnichannel customer-experience services provider.
Responsibilities:
- Respond to customer inquiries
- Provide clear and friendly guidance
- Deliver effective solutions across different service scenarios
- Understand customer needs
- Handle information responsibly
- Ensure a smooth, positive customer experience in every interaction
- Support customers as part of Teleperformance's digital business and omnichannel customer-experience services
Requirements:
- English proficiency at B2 level (intermediate to advanced)
- Bilingual communicator
- Bachillerato / Educación Media
- No professional experience required
- Ability to respond to customer inquiries and provide clear, friendly guidance
- Ability to deliver effective solutions across different service scenarios
- Ability to handle information responsibly, with care and discretion
- Advanced English listed under idiomas
Benefits:
- Performance-based bonuses
- Work schedules of 42 hours per week, designed to support work-life balance
- Indefinite-term contract for long-term stability
- Access to our exclusive Gaming Arena, designed for entertainment and team connection
- Employee fund benefits that support your financial wellbeing
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