Customer Support Executive – L1, Hindi, Telugu
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote Customer Support Executive helping users troubleshoot Lokal’s regional-language apps. Handling Hindi, Telugu, and English inquiries while improving trust and product experience.
Responsibilities:
- Respond to customer inquiries promptly and effectively in Telugu / Tamil / Kannada / Malayalam / Gujarati / Marathi / Bengali / Hindi and English
- Assist users in understanding app functionality and troubleshoot issues
- Provide customer feedback to support product and service improvements
- Document customer queries and resolutions accurately for internal tracking and reference
- Collaborate with team members to resolve complex user concerns
- Maintain high standards of customer satisfaction through timely and empathetic support
- Engage with users to build relationships and foster trust in the platform
Requirements:
- Fluency in Hindi + Telugu and English, both written and verbal
- Prior experience in customer support or a related field is highly desirable
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure and handle complaints with professionalism
- Familiarity with customer support tools and platforms
- Strong commitment to customer satisfaction and a solution-oriented mindset
- Strong organizational skills and attention to detail
- Must have access to a personal smartphone and laptop for work
Benefits:
- BYOD (Bring Your Own Device) – must have access to a personal smartphone and laptop for work
- Opportunity to take ownership from day one
- Opportunity to build products with real impact
- Opportunity to help redefine how Bharat connects to opportunities, knowledge, and experts
Similar Jobs
Customer Service Specialist
Customer Service Specialist resolving banking complaints for Teleperformance’s UK client. Delivering fair outcomes across phone, email, webchat, and social media.
Customer Service Specialist – Banking and Financial Services, Vulnerable Customer
Remote customer service specialist supporting vulnerable banking and financial-services customers for Teleperformance. Handling queries across telephone, email, webchat, and social media.
Atención al Cliente, Remoto
Asesor de ventas remoto para nueva compañía telefónica de Konecta en Lima. Contactando clientes y cerrando ventas con sueldo fijo y comisiones.
Asesor de Atención al Cliente – Full Time Tarde
Asesor de atención al cliente remoto para una compañía telefónica gestionada por Konecta, líder peruano de Contact Center. Atención en turno mañana desde Lima, Chiclayo o Piura.
Agente de Atención al Cliente – Fidelización
Agente remoto de atención y fidelización para Covisian, grupo internacional de gestión de clientes y tecnología. Retención del público peruano desde casa.
Customer Support Manager
Customer Support Manager leading teams and support automation for Mercury’s startup finance platform. Improving customer experience, operational processes, and US banking support.
Customer Service Representative
Customer service representative supporting Blue Cross and Blue Shield of Nebraska members through insurance inquiries, issue resolution, and advocacy. Fully remote Nebraska role handling phone and written customer interactions.
Customer Experience Learning Enablement Specialist I
CareOregon learning specialist developing training materials and onboarding programs. Supporting frontline readiness, performance improvement, and operational learning in a remote Oregon role.
Asesor de Atención al Cliente y Ventas
Asesores remotos de atención al cliente y ventas para Konecta, empresa peruana de experiencias. Gestionando clientes desde casa con PC proporcionada, turnos flexibles y comisiones.
Atención al Cliente
Agente remoto de call center para nueva compañía telefónica en Lima. Contactando clientes, asesorando y cerrando ventas con sueldo fijo y comisiones.
Asesor de Atención al Cliente y Ventas
Asesor remoto de atención al cliente y ventas para Konecta, empresa peruana de experiencias de cliente. Gestionando consultas, ventas e indicadores desde casa.
Sales Customer Service Representative, Remote
Remote CSR generating sales opportunities for Longbridge’s reverse-mortgage solutions for seniors. Handling inbound and outbound calls, qualifying homeowners, and scheduling sales follow-ups.
Mortgage Loan Support Specialist
Remote mortgage support specialist assisting US borrowers with applications and loan support. Supporting an innovative fintech credit-card company’s customer experience operations.
Finance Representative II – Customer Service
Finance Representative managing patient billing, claims, payments, and financial assistance. Supporting Cincinnati Children’s pediatric healthcare operations through accurate revenue-cycle administration.
Customer Service and Sales Representative
Remote representative helping Michigan families choose and apply for life insurance coverage. Connecting with requested leads, guiding applications, and managing clients through a provided CRM.
Customer Service and Sales Representative
Remote representative helping District of Columbia individuals and families choose and apply for life insurance. Managing client relationships, applications, follow-up, and commission-based sales.
Customer Service Sales Agent
Remote life insurance sales agent helping South Carolina individuals and families understand coverage options and complete applications. Commission-based contractor role with training and licensing support.
Customer Service Sales Agent
Remote life insurance sales agent helping Delaware prospects choose and apply for coverage. Managing follow-ups and client activity through a provided CRM.
Customer Service and Sales Representative
Remote life insurance sales representative helping Rhode Island individuals and families choose coverage. Connecting with requested leads and guiding clients through applications on commission.
Customer Support Representative
Customer Support Representative providing technical support for HighLevel’s AI-powered business operating system. Troubleshooting software, networking, hardware, and customer service issues via phone, chat, email, and Zoom.