Customer Support Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote customer support representative handling calls and emails for a women's health product business. Assisting consumers and medical offices with product inquiries and purchases.
Responsibilities:
- Handle inbound customer service calls and emails from consumers and medical office representatives
- Respond professionally to product-related questions and general customer inquiries
- Assist customers with questions about purchasing women's health products
- Communicate with empathy, patience, and professionalism when handling sensitive or personal inquiries
- Provide clear and accurate information within established guidelines and escalate questions when necessary
- Maintain a professional and respectful approach in every customer interaction
- Protect customer privacy and handle information confidentially
- Maintain consistent attendance, punctuality, and availability throughout the assigned schedule
- Complete every stage of the hiring process, including resume review, pre-screen questionnaire, one-way video interview, pre-screen interview, and live interviews
Requirements:
- Strong spoken and written English communication skills
- Clear, easily understood speech and the ability to communicate confidently over the phone
- Excellent customer service and active listening skills
- A naturally empathetic, patient, and professional approach to customer interactions
- Strong written communication, including grammar, spelling, and attention to detail
- Ability to work independently and take responsibility for a dedicated customer support account
- Excellent reliability, punctuality, and commitment to consistent attendance
- Previous experience in inbound customer service, call center support, or email support is preferred
- Experience assisting customers with healthcare products or handling sensitive customer inquiries is an advantage
- Windows 11 PC; Mac not supported
- 16 GB RAM
- Dual monitors
- Webcam and wired USB headset
- i5 processor or higher
- Fibre internet with a wired Ethernet connection
- Backup power solution
- Microsoft Teams / Office 365
- Resume must be submitted in English
- Availability Monday–Friday, 8:00 AM–5:00 PM EST
Benefits:
- Paid weekly in arrears
- Fully remote from Belize
Similar Jobs
Customer Support Assistant, BR Market
Customer Support Assistant supporting Brazilian patients through WhatsApp, email, and phone. Helping Nutrium improve access to personalized nutrition and patient retention.
Customer Support Representative
Remote Customer Support Representative handling calls and emails for a women's health product business. Supporting consumers and medical offices with empathetic, confidential service from Belize.
Customer Support Representative
Remote customer support representative handling consumer and medical-office inquiries for a women's health products business. Managing inbound calls and emails from Belize.
Customer Support Representative
Remote customer support handling calls and emails for a women's health products business. Assisting consumers and medical offices with product inquiries and sensitive customer questions.
Customer Support Representative
Remote customer support representative handling calls and emails for a women's health product business. Supporting consumers and medical offices from Belize.
Customer Support Representative
Remote customer support representative handling calls and emails for a women's health products business. Assisting consumers and medical offices with sensitive product inquiries.
Customer Support Representative
Remote customer support for a women's health products business in Belize. Handling inbound calls and emails from consumers and medical offices.
Customer Support Representative
Remote Customer Support Representative handling inbound calls and emails for a women's health product business. Supporting consumers and medical offices with product inquiries.
Customer Support Representative
Remote customer support representative handling calls and emails for a women's health product business. Assisting consumers and medical offices with product inquiries from Belize.
Customer Service – Temporary
Temporary customer service representative handling inbound debit card, order, and balance inquiries for Five Star Solutions. Providing scripted support and solutions remotely using personal equipment.
Customer Service
Temporary customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted, professional support remotely from eligible U.S. states.
Customer Service
Temporary remote customer service representative answering customer calls about debit card incentives, orders, and balances. BYOD role serving Five Star Solutions’ clients.
Customer Service
Temporary remote customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted, professional support for Five Star Solutions’ clients.
Customer Service – Temporary
Remote customer service representative answering calls about debit card incentives, orders, and balances. Providing professional support for Five Star Solutions’ clients.
Customer Service Representative – Activation and Invoicing
Customer Service Representative handling SupportNinja customer inquiries via phone, email, and chat. Resolving issues and documenting activations, invoicing, and subscription interactions remotely in the Philippines.
Customer Support Specialist
Customer Support Specialist handling phone, email, and chat inquiries for inDrive in the Philippines. Resolving issues, processing complaints, and documenting customer interactions in CRM.
Customer Service & Support Assistant – Affiliates
Assistente de afiliados no Grupo Fênix, operação internacional de nutracêuticos e Direct Response. Atendimento, suporte, onboarding e crescimento da carteira via WhatsApp, chamadas e CRM.
Customer Support, French-speaking
French-speaking Customer Support Specialist assisting technology-service customers with questions and simple technical issues. Remote within Portugal, with relocation support for eligible candidates.
Customer Experience Manager
Customer experience manager leading operations, escalations, and a 4–5-person team for OnTrac’s U.S. same-day and next-day delivery business.
Asesor de Atención al Cliente, Full Time Tarde
Asesor remoto de atención al cliente para una empresa peruana líder en telecomunicaciones y Contact Center. Gestión de clientes y negociación desde Lima, Chiclayo o Piura.