Customer Service – Temporary
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote customer service representative answering calls about debit card incentives, orders, and balances. Providing professional support for Five Star Solutions’ clients.
Responsibilities:
- Answer telephone calls from customers inquiring about clients' goods and services
- Provide high-quality service with a helpful, professional attitude
- Assist clients with inquiries on debit card incentives, orders, and balances
- Manage large amounts of inbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customers' needs, clarify information, research, and provide solutions or alternatives
- Access company and client resources to accurately handle calls
- Upsell products when opportunities arise
- Switch between tasks without losing efficiency or composure
- Maintain punctuality and attendance at all scheduled times
- Remain positive and professional in customer interactions
- Cross-train as requested
Requirements:
- Previous 3-6 months customer service or customer support experience preferred
- Previous 3-6 months call center or office background experience a plus
- Basic computer skills
- Quick learner and able to work independently
- Strong phone and verbal communication skills along with active listening
- Must be 18 years of age
- A background check applicable with state and federal laws will be required
- Must provide your own equipment and workspace
- Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs)
- Must have an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
- Processor: Intel® Core™ i5-8250U Series or greater
- Memory: 8GB on Windows 10 or 11 64 bits
- Screen Resolution: 1280x768 or higher, dual monitors required
- USB DSP headset
- No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
- Up-to-date antivirus software must be installed
- Firewall must be enabled
- Must be hardwired to your modem or router; no Wi-Fi or extenders
- Must be available to work on the first and last business day of each month
Benefits:
- Shift differential (extra $1/hr nights & wkds)
- Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST)
Similar Jobs
Customer Service – Temporary
Temporary customer service representative handling inbound debit card, order, and balance inquiries for Five Star Solutions. Providing scripted support and solutions remotely using personal equipment.
Customer Service
Temporary customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted, professional support remotely from eligible U.S. states.
Customer Service
Temporary remote customer service representative answering customer calls about debit card incentives, orders, and balances. BYOD role serving Five Star Solutions’ clients.
Customer Service
Temporary remote customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted, professional support for Five Star Solutions’ clients.
Customer Service Representative – Activation and Invoicing
Customer Service Representative handling SupportNinja customer inquiries via phone, email, and chat. Resolving issues and documenting activations, invoicing, and subscription interactions remotely in the Philippines.
Customer Support Specialist
Customer Support Specialist handling phone, email, and chat inquiries for inDrive in the Philippines. Resolving issues, processing complaints, and documenting customer interactions in CRM.
Customer Service & Support Assistant – Affiliates
Assistente de afiliados no Grupo Fênix, operação internacional de nutracêuticos e Direct Response. Atendimento, suporte, onboarding e crescimento da carteira via WhatsApp, chamadas e CRM.
Customer Support, French-speaking
French-speaking Customer Support Specialist assisting technology-service customers with questions and simple technical issues. Remote within Portugal, with relocation support for eligible candidates.
Customer Experience Manager
Customer experience manager leading operations, escalations, and a 4–5-person team for OnTrac’s U.S. same-day and next-day delivery business.
Asesor de Atención al Cliente, Full Time Tarde
Asesor remoto de atención al cliente para una empresa peruana líder en telecomunicaciones y Contact Center. Gestión de clientes y negociación desde Lima, Chiclayo o Piura.
Atención al Cliente, Remoto
Asesor de ventas remoto para nueva compañía telefónica en Lima. Contactando clientes, asesorando y cerrando ventas para Konecta.
Customer Support Consultant, Fluent English, Spanish
Customer Support Consultant delivering multilingual support for booking and transportation inquiries at SupportYourApp. Handling tickets, driver calls, escalations, and customer relationships remotely.
Customer Support Consultant, Fluent French & English C1
Customer Support Consultant providing French and English L1 support via chat, email, and calls. Resolving customer, payout, transaction, and subscription inquiries for SupportYourApp.
Customer Service Representative
Remote customer service representative assisting customers with product and service inquiries. Processing orders and returns while troubleshooting issues for OneTouch Direct’s contact center clients.
Customer Support Representative
Customer Support Representative serving U.S. clients in e-commerce, tech, and healthcare. Resolving customer issues across phone, chat, and email for NeoWork’s dedicated remote teams.
Customer Support Representative
Customer Support Representative serving U.S. e-commerce, tech, and healthcare clients. Resolving customer issues across phone, chat, and email from Jamaica.
Customer Support Representative
Customer Support Representative supporting U.S. e-commerce, tech, and healthcare customers by phone, chat, and email. Resolving issues and documenting cases in client helpdesk tools.
Customer Support Representative
Customer Support Representative resolving customer issues by phone, chat, and email. Supporting NeoWork’s dedicated remote teams for U.S. e-commerce, tech, and healthcare clients.
Customer Care and Training Specialist
Customer care and training specialist supporting Demant’s hearing healthcare software users. Troubleshooting issues, training customers, and coordinating product improvements remotely from Ontario.
Customer Service – Temporary
Remote temporary customer service representative answering calls about debit card incentives, orders, and balances. Supporting Five Star Solutions clients from a home-based BYOD workspace.