Data & Analytics Manager
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Job Description
Data & Analytics Manager at 350.org leading organization-wide data strategy and management of data reporting tools. Championing a data-driven culture across teams and supporting clean energy campaigning.
Responsibilities:
- Leads 350’s data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization.
- Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based.
- Owns and develops 350's BigQuery data warehouse: designs and maintains data models, optimizes query performance, manages access controls, and ensures the warehouse serves as the reliable foundation for all organizational reporting.
- Leads BI and reporting work: builds and maintains Metabase dashboards, manages ELT pipelines and data transformations feeding from BigQuery, governs user permissions, and ensures datasets are reliable, well-documented, and accessible for self-serve reporting across the organization.
- Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts.
- Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels.
- Supports the Organisational Processes Team in maintaining accessible, up-to-date information on performance trends, campaign strategies, milestones, and progress.
- Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters.
- Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls and incident response.
- Develop and implement data hygiene protocols, initiating and supervising data clean-up projects.
- Manages external vendors, from scoping to delivery oversight and ongoing performance management.
- Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment.
- Other duties as assigned.
Requirements:
- At least 6 years of experience leading organization-wide data strategy.
- Exceptional communication and culture-building skills - able to drive an organization-wide data culture and work confidently with staff at all levels, including the Senior Leadership Team.
- At least 6 years’ hands-on implementation (Data warehouse/ELT, reporting/BI, CRM), including governance, privacy, and systems integration.
- Strong hands-on experience with Google BigQuery, including data modelling, cost management, and access control.
- Experience in managing data visualization platforms such as Metabase.
- Experience in managing Salesforce or similar CRM system.
- Advanced SQL skills with hands-on experience writing and optimizing queries, including working with nested/repeated fields, partitioned tables, and cost-efficient query design.
- Strong experience managing complex projects related to data integration, synchronization, and/or warehousing.
- Knowledge of statistical concepts, such as significance, sample size, confidence intervals, etc.
- Knowledge of data privacy and security best practices.
- Excellent team leadership skills.
- Excellent skills in stakeholder alignment, prioritization, and facilitation.
- Excellent organizational abilities, including leading diverse groups, managing priorities across teams, and driving collaboration across time zones and cultures.
- Experience of budget management for cloud data platforms and vendor contracts.
Benefits:
- In addition to a fully remote, 36-hour work week and two all-staff breaks per year, we offer a suite of comprehensive benefits - details depend on the location of the role, but we generally aim for employees to receive high-quality health insurance and retirement planning benefits in their respective location.
- In the United States, as a 501(c)(3) nonprofit, our employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.
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