Digital Marketing Account Manager – Client Facing

Posted 4hrs ago

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Job Description

Client Experience Specialist managing digital marketing accounts for attorneys. Overseeing client services, strategy decisions, and performance reporting.

Responsibilities:

  • Manage an assigned portfolio of accounts by overseeing the client services.
  • Work with the clients to make strategy decisions and pivots.
  • Work with internal services teams to strategize for the clients’ needs.
  • Identify areas where the clients’ services are lacking and offer proposed solutions.
  • Coordinate and execute monthly reporting calls with the client.
  • Over-communicate with clients regarding the work being performed and results achieved.

Requirements:

  • 3-5 years of experience working at a digital marketing agency.
  • Experience working in the legal industry is a plus.
  • A deep understanding of digital marketing services and strategies.
  • Experience with Google Ads. Local Service Ads and Facebook Ads are a plus.
  • Proven track record in managing client accounts
  • Excellent communication skills and ability to manage client expectations.
  • MUST have strong interpersonal skills.
  • A keen eye for detail that zealously looks for any areas of improvement.
  • Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list.
  • Proactive and resourceful in all aspects of your role.
  • Be able to work well in a fast-paced environment and adapt to frequent changes.
  • SEO + PPC or SEO + SOCIAL experience is required.

Benefits:

  • We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
  • FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
  • Team member education and learning budget on courses, events and books.
  • Company activities, outings, and retreats.
  • 401(k) with a 3% Match.
  • WFH or come to the office. The choice is yours!