Director, AI Engineering
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Job Description
Director leading responsible AI engineering, foundation models, and scalable infrastructure at Capital One. Delivering governed AI products that transform customer banking experiences.
Responsibilities:
- Partner with engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
- Oversee design, development, testing, deployment, and support of AI software components
- Manage foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
- Make build-vs-buy decisions across open-source and SaaS AI technologies
- Develop foundation model optimization techniques to improve scalability, cost, latency, and throughput
- Contribute to the technical vision and long-term roadmap of foundational AI systems
- Attract and retain AI talent and nurture team development
- Translate enterprise AI strategy into portfolio-level execution plans
- Scale AI engineering practices through shared infrastructure, reusable components, and unified observability and governance frameworks
- Establish enterprise standards for Responsible AI, including fairness metrics, model evaluation protocols, documentation, and audit readiness
- Partner with research, compliance, and enterprise risk teams on ethical and regulatory standards
Requirements:
- Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies; or Master's degree in the same fields plus at least 6 years of experience
- At least 3 years of people leadership experience
- 5+ years of experience managing and leading an engineering team
- 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms
- Experience developing AI and ML algorithms or technologies using Python, C++, C#, Java, CUDA, or Golang
- Experience building agentic AI systems and agentic workflows
- Experience building and leading multi-team AI organizations delivering multiple enterprise products or capabilities concurrently
- Experience executing long-term AI platform strategies aligned to enterprise priorities and regulatory frameworks
- Experience establishing cross-functional operating rhythms and review cadences, including OKRs, AI governance councils, and quarterly reviews
- Experience right-sizing models, instance counts, and hardware types according to requirements
- Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
Benefits:
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them
- Equal opportunity and non-discrimination commitment
- Drug-free workplace
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