Director, Business Architecture
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Job Description
Director of Business Architecture leading Payments strategy for Cotiviti, defining capabilities and models for business growth and efficiency.
Responsibilities:
- Build and lead the Business Architecture capability for the Payments business unit
- Define and maintain business capabilities, value streams, ownership models, decision paths, and operating model views
- Lead analysis of business processes, handoffs, pain points, fragmentation, and decision gaps
- Design target-state operating models and business flows that support scale, efficiency, and stronger execution
- Strengthen business-to-technology translation so business priorities are reflected clearly in architecture, solution design, and delivery execution
- Partner across Business, Operations, Product, PMO, and Technology to improve alignment and reduce friction
- Identify and prioritize redesign opportunities that support automation, AI enablement, innovation, and scale
- Facilitate workshops and decision forums to align stakeholders on current-state issues, future-state design, and transformation priorities
- Establish and standardize business architecture methods, templates, and artifacts across Payments, including value stream maps, capability maps, process flows, ownership matrices, decision rights, and target-state operating model documentation
- Support executive decision-making through clear analysis, recommendations, and architecture outputs
- Build talent and team capability to understand the business deeply, challenge the status quo, and innovate
- Ensure business architecture work improves execution, reduces rework, and supports scalable change
- Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction
Requirements:
- Bachelor’s degree required
- 10+ years of experience in Business Architecture, Enterprise Architecture, operating model design, business transformation, process excellence, strategy execution, or related disciplines
- Demonstrated experience in both Business Architecture and Enterprise Architecture
- Proven experience defining business capabilities, value streams, ownership models, decision paths, and target-state operating models
- Strong experience translating business strategy into business architecture, operating model, and delivery decisions
- Experience partnering across Business, Operations, Product, PMO, and Technology in a complex, matrixed environment
- Proven ability to identify and drive innovation opportunities that improve efficiency, scalability, and business performance
- Experience leading or supporting process redesign, automation, AI enablement, and scalable transformation initiatives
- Strong facilitation, stakeholder management, and executive communication skills
- Experience building alignment across senior stakeholders and influencing decisions without direct authority
- Experience working in regulated, operationally complex, or highly structured environments
Benefits:
- medical, dental, and vision insurance coverage
- disability and life insurance coverage
- 401(k) savings plans
- paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service
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