Director, Product
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Job Description
Director of Product leading LabArchives ELN, Inventory, and Scheduler SaaS products. Driving product strategy, commercial growth, and scientific research innovation at Dotmatics.
Responsibilities:
- Own the vision, strategy, and multi-year roadmap for LabArchives across its ELN, Inventory, and Scheduler SaaS products
- Balance the needs of academic and federal customers with internal stakeholders across Enterprise and Customer Success, Sales, Engineering, and Business Leadership
- Lead, coach, and grow the Product team by setting expectations, building career paths, and raising quality standards
- Own commercial outcomes, including pricing and packaging
- Partner with Sales, Marketing, and Customer Success on go-to-market planning, launches, positioning, competitive analysis, and sales enablement
- Establish and run product planning cycles, roadmap reviews, prioritization frameworks, and executive status and metrics reporting
- Define and monitor KPIs including adoption, retention, net revenue retention, customer satisfaction, and release quality
- Partner with engineering leadership on architecture, technical debt, scalability, performance, reliability, security, upgradability, and maintainability
- Translate strategy into iterative epics and stories, adapting scope and priorities based on customer feedback and data
- Guide product requirements for ELN, Inventory, and Scheduler capabilities, including notebook authoring, data capture, collaboration, permissions, audit trails, search, and integrations
- Shape federal-customer requirements for security, compliance, procurement, data management, sharing, and records retention
- Evaluate and responsibly bring AI capabilities to market with internal AI strategy teams
- Manage integration partner relationships
- Represent the product with customers, partners, funding or policy stakeholders, conferences, user groups, and executive briefings
- Maintain a high-quality product
Requirements:
- 15+ years of experience in software (SaaS) product management
- 8+ years leading product managers and owning a product or portfolio with commercial accountability
- Product leadership of B2B enterprise SaaS products, with a track record of owning roadmap, delivery, and business results
- Experience leading, hiring, and developing product managers and building a repeatable product operating model
- Commercial acumen in pricing and packaging, renewals and retention, ARR and net revenue retention, and go-to-market partnership with Sales and Marketing
- Credible, hands-on understanding of engineering, including architecture, cloud infrastructure, security, scalability, release management, and technical debt tradeoffs
- Experience building and executing product roadmaps and prioritization frameworks
- Experience working in flexible, Agile-like environments as part of a cross-functional team delivering on time and to specification
- Data-driven decision making using product analytics and customer feedback
- Senior stakeholder, executive, and client communication skills
- Fluency in collaborative documentation and backlog management tools
- Experience integrating AI tools into daily workflows and into the product
- Degree or higher education in Life Sciences, Chemistry, Biology, Computer Science, Engineering, or a related technical field is ideally preferred
- Experience with ELNs, LIMS, research data management, or other scientific software is desirable
- Additional experience may include education-market products, higher education procurement, LMS integration, WCAG, VPAT, U.S. federal customers, FedRAMP, NIST 800-53, FISMA, contract vehicles, public-sector procurement, FAIR data principles, SSO, SAML, OAuth, audit logging, regulated data environments, AI-powered production features, AI/ML security, APIs, product-led growth, self-service purchasing, channel/reseller partnerships, engineering collaboration, and external vendor management
Benefits:
- Medical, Dental, Vision, Insurance
- Health Spending Accounts
- Wellness Benefits (Mental Health Apps and Fitness Perks)
- Company-paid Life and Disability Insurance
- 401k Retirement Plan (with 4% company match; immediate vesting)
- Flexible Time off Plan (for US exempt employees)
- Variable pay eligibility for certain positions
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