Discharge Planning Coordinator
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Job Description
Discharge Planning Coordinator guiding members to step down from hospital care. Coordinating services and discharge planning while advocating for community resource access.
Responsibilities:
- Serve as a point of contact on Hospital/ED calls to assist with discharge planning and coordination of care needs following an ED/inpatient admission
- Provide short-term care coordination on a case-by-case basis, which may include working with management to remove barriers to expedite ED discharge; for members who are inpatient, safe and timely discharge will be facilitated by providing viable and appropriate recommendations
- Link and/or refer members, guardians, hospital/ED staff and stakeholders to various services, providers or community resources specific to the population being served
- Participate on various cross-functional projects or tasks
- Review and maintain data, information, and documentation
- Work collaboratively with internal departments to identify, communicate and track needed services, providers, and resources
Requirements:
- High School Diploma/GED and six (6) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
- OR Associate’s degree and four (4) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
- OR Bachelor’s degree and minimum two (2) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
- OR Equivalent combination of education/experience
- Must have a valid driver’s license
- Must reside within North Carolina
- Must be able to travel within catchment as required
- Preferred: Experience providing crisis intervention or crisis response to individuals within the behavioral health/mental health, developmental disabilities or substance abuse population
- Fluent Spanish speaker
Benefits:
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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