Engineering Manager
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Job Description
Manager, Engineering responsible for leading the Engineering team for AI-powered engagement platform. Overseeing development, supporting engineers, and ensuring compliance standards in a remote role.
Responsibilities:
- Manage and mentor a cross-functional team of engineers, fostering a culture of innovation in AI-powered automation and student success initiatives.
- Provide technical guidance, sprint planning support, and career development for engineers while ensuring delivery against the product roadmap.
- Oversee the end-to-end development of the Ivy & Ocelot platform, ensuring the delivery of a comprehensive, data-driven engagement tool.
- Lead the engineering efforts to maintain a unified chat inbox that manages interactions across SMS, WhatsApp, Email and Phone.
- Ensure robust, secure integrations with major campus systems, including Student Information Systems (SIS), Learning Management Systems (LMS), and CRMs.
- Drive the team toward maximizing institutional ROI by automating routine inquiries and reducing administrative burdens for staff.
- Maintain strict adherence to compliance standards, including SOC2 Type 2, FERPA, GDPR, and HIPAA.
Requirements:
- Proven track record of leading engineering teams, ideally within the EdTech or SaaS sectors.
- Strong understanding of AI/ML integration, API-based system architecture, and cloud-scale deployments.
- Passion for using technology to identify at-risk students and improve educational outcomes.
- Ability to leverage predictive analytics and real-time reporting to guide institutional decision-making.
- Experience working with product and sales teams to deliver customizable and scalable solutions for institutions of all sizes.
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