Epic Analyst III
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Epic Analyst III responsible for design, build, and support of Epic Patient Access applications for DaVita. Collaborates with stakeholders to improve patient access workflows and system functionality.
Responsibilities:
- The Epic Analyst III – Prelude & Cadence is responsible for the design, build, testing, and long-term support of the Epic Patient Access applications (Cadence, Prelude, Referrals, and Real-Time Eligibility (RTE))
- Supports DaVita’s Integrated Kidney Care (IKC) build within the DaVita’s instance of Epic, serving as a primary liaison between business operations, front-desk stakeholders, and the technical team
- Translate operational requirements into system functionality, focusing on streamlining patient scheduling, registration efficiency, insurance verification, and referral management to improve patient access and financial clearance workflows
- Partner with the Product Manager and Designer during sprint refinement to validate technical feasibility and ensure user stories meet the Product model before build begins
- Lead the translation of broad product opportunities into development-ready Epic technical specifications
- Execute Epic Feature Discovery and build rapid Proof of Concepts (POCs) in non-production environments to validate hypotheses and test desirability with users before committing to full-scale implementation
- Lead the configuration, build, and maintenance of Cadence (Scheduling) and Prelude (Registration) modules
- Collaborate with operational and patient access subject matter experts (SMEs) to analyze current state workflows and design future state processes that align with best practices for centralized scheduling, front-desk registration, and check-in/check-out efficiency
- Participate in application governance and design authority processes to ensure consistent, scalable, and compliant build across scheduling and registration workflows
- Configure and support tools such as Referrals, Authorizations, and Registration Workqueues to support financial clearance initiatives and prevent downstream denials
- Troubleshoot and resolve complex system issues, identifying root causes and implementing robust solutions
- Maintain accurate and up-to-date system documentation, including build trackers, test scripts, and workflow diagrams
- Support the IKC implementation onto the DaVita Epic instance by participating in project milestones, including design sessions, dress rehearsals, cutover planning, go-live and post-live stabilization support.
- Build strong partnerships with operational stakeholders and IKC Product to ensure the system meets business goals and regulatory requirements.
Requirements:
- Bachelor’s degree in Computer Science, Healthcare Management/Administration, Nursing, Information Systems, or a related field; or equivalent professional experience
- Minimum of 3+ years of healthcare IT or operational experience
- Operational knowledge of Patient Access, Scheduling, or Front Desk Operations
- Experience with Real-Time Eligibility (RTE) vendors and Referrals/Authorization workflows is highly preferred
- Strong analytical and problem-solving skills with the ability to translate complex business needs into technical solutions
- Excellent written and verbal communication skills; ability to interact effectively with non-technical end users and executive stakeholders
- Proficiency with ServiceNow for incident management
- Proficiency in Microsoft Office Suite (Excel, Visio, PowerPoint)
- Epic Certification: One or more current Epic certifications are required. Preferred combination: Cadence (Scheduling) - Required Prelude (Registration) – Required/Strongly Preferred
- Note: If not currently certified, the candidate must be willing and able to obtain Epic certification within a specified timeframe (e.g., 3 months) of hire
- Ability to travel up to 25% to support implementation, site visits, or training.
Benefits:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Similar Jobs
Assistant Energy Analyst
Energy Analyst at GreenGen assisting clients in strategies to reduce energy consumption and greenhouse gas emissions. Collaborating on projects toward a sustainable energy future.
Senior Quality Review and Audit Analyst – RADV
Quality Review and Audit Senior Analyst coordinating IFP Risk Adjustment processes. Liaising with audit entities to ensure compliance and audit success within Cigna's healthcare framework.
Virtual Real Estate Underwriter / Acquisitions Analyst
Underwriter coordinating real estate acquisitions for single-family and small multifamily properties. Operating independently to source and evaluate profitable investment opportunities.
ISO 27001 Analyst
ISO Analyst supporting audit and assurance teams in performing ISO 27001 certification assessments. Collaborating with auditors and assisting in the audit process for quality assurance.
ISO 27001 Analyst
ISO Analyst supporting ISO 27001 certification assessments and information security audits at Insight Assurance. This role requires strong attention to detail and effective communication skills.
Provider Enrollment Analyst, CMS 855 Required
Provider Enrollment Analyst at Broadway Ventures supporting medical provider enrollment and ensuring compliance. Responsibilities include reviewing applications, validating data, and assisting with process improvements.
Analista de IA – Pesquisador
Analyze AI technologies for smart condominiums project at Construtora Sudoeste. Requires 6 years experience or PhD in relevant fields.
Software Development Analyst II
Software Analyst developing financial solutions in a fintech focused on inclusion for Brazilian customers. Responsibilities include coding, architecture design, and agile ceremonies.
Senior Credit Analyst
Key role in shaping and executing RecargaPay’s credit strategy for Brazilian market. Responsible for data-driven decisions to ensure sustainable growth and improve customer experience.
IT Business Analyst
Analyst - IT Business at TDS Telecom focusing on stakeholder value through business analysis and process improvements. Collaborating with teams to ensure effective end-to-end solutions aligned with business goals.
401(k) Analyst – Temp to Hire
401(k) Analyst responsible for compliance and payroll processing for retirement plans at Natera. Ensuring regulatory adherence and guiding employees through enrollment and contributions.
Analista de Infraestrutura, Nível 2
Infrastructure Analyst responsible for configuring and optimizing technology infrastructure at 2com Consulting and clients. Ensuring security, stability, and operational efficiency in daily tasks.
Service Desk Analyst
Technical leader providing advanced technical support via phone, email, and chat for IT services. Collaborating with teams to troubleshoot complex issues and develop knowledge base documentation.
Observability Analyst, Elastic, Grafana
Implementing and managing Elastic Stack (ELK/EFK) for cyber security at It4us. Seeking a proficient analyst in Grafana and APM solutions.
HubSpot Analyst, Bilingüe
Managing HubSpot platform for RevOps team at Skydropx, optimizing marketing and sales processes. Supporting teams with training and data analysis in a multicultural environment.
Product Development Lead Analyst
Product Development Lead Analyst turning data into impactful solutions at Cigna Group. Leading product development initiatives and collaborating with cross-functional teams in healthcare.
Senior Delivery Analyst
Senior Delivery Analyst managing data product workflows and ensuring quality assurance at Acxiom. Responsible for coordinating with clients and stakeholders while leading projects on data processing.
Senior Analyst, Field Inventory Planning
Senior Analyst supporting field inventory planning at Petco, ensuring inventory readiness across new stores and promotional activities. Analyzing trends and collaborating with cross-functional teams.
IT Analyst – OpTime/Anesthesia
Epic IT Analyst managing application integrations and system configurations in healthcare setting for Baptist Health. Collaborating between IT and operations to ensure software aligns with goals and mandates.
Environmental Health SME – Solution Analyst
Solutions Analyst harnessing public health knowledge to enhance technology solutions for health departments. Collaborating to identify challenges and implementing efficient workflows.