IT Business Analyst
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Job Description
Analyst - IT Business at TDS Telecom focusing on stakeholder value through business analysis and process improvements. Collaborating with teams to ensure effective end-to-end solutions aligned with business goals.
Responsibilities:
- Develop current state processes, elicit useful and harmful attributes of them, and facilitate stakeholder groups to a consensus regarding solution components, requirements, and business process designs.
- Elicit, analyze, validate and document requirements in a format traceable back to benefits and forward into execution.
- Build proficiency in, learn and adhere to industry and company practices for core business analysis functions, including but not limited to facilitation, elicitation, analysis validation, and representation of business, stakeholder, and solution requirements.
- Ensure business process architecture standards are adhered to.
- Identify impacts and linkages to the business strategies, organization and its people, data and systems, business policies, and business rules.
- Seek guidance from other IT business analysts, architects, and designers to drive the reuse of BPA components, with the goal of moving from a functionally siloed organization to one that is end-to-end process-oriented.
- Keep current with business analysis and requirements best practices, tool and techniques including requirements lifecycle management, and development directions of key applications purchased by or developed within Telecom.
- Review interface project deliverables to ensure business process quality and traceability of requirements, and for adherence to all business process quality management standards.
- Ensure that the interface designs incorporate business process usage standards, such as the use of elements of the established BPA.
- Resolve any cross-application or cross-release business process issues that may surface in implementing integration projects.
- Ensure record retention standards related to data elements defined in the BPA are adhered to according to company policies.
Requirements:
- Bachelor’s degree (or higher) –OR- 4+ years of professional work experience.
- 3+ years’ experience with business process administration or business analysis experience.
- 4+ years’ experience enabling change in an organizational context by defining needs and recommending solutions that deliver value to diverse stakeholders.
- Experience performing most of the essential duties of this position in some capacity in a direct or related role.
- Strong written and oral communications skills, including the ability to communicate effectively among multiple stakeholders to support the project and organizational goals.
- Experience modeling complex business processes and translating them into understandable IT constructs.
- Ability to produce and communicate using business analysis artifacts such as textual requirements, decision tables, and process models in tools such as Excel and Visio.
- Strong critical-thinking skills, including the ability to abstract and see patterns, and the ability to generate and evaluate multiple alternatives as a part of complex decision-making.
Benefits:
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- Short-Term & Long-Term Disability
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
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