ERP Analyst
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Job Description
ERP Analyst improving and supporting business use of CLA’s ERP application. Join CLA's Information Technology team in a flexible and collaborative remote role.
Responsibilities:
- Assists users with requests for support and information.
- Calculates test cases based on enhancements to be implemented from vendor or internally generated changes.
- Responsible for validation of vendor patches and/or upgrades to the environment.
- Has a natural customer service approach to interactions with internal clients at all levels.
- Selects appropriate instructional procedures and/or methods in the development of training, and uses various software applications to assemble and format information.
- Assists with enhancements as required.
- Creates process and technical documentation for new and existing processes, policies, and user guides.
- Participates in project teams that are either directly associated with the ERP or that use the information in some form.
- Communicates effectively and professionally, both verbally and in writing.
Requirements:
- 3 years of experience working with ERP or financial reporting systems.
- Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.
Benefits:
- Flexible PTO (designed to offer flexible time away for you!)
- Up to 12 weeks paid parental leave
- Paid Volunteer Time Off
- Mental health coverage
- Quarterly Wellness stipend
- Fertility benefits
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