Events Coordinator
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Job Description
Hiring Events Coordinator facilitating virtual interviews, hiring events, and placement for CIEE’s seasonal exchange programs. Supporting host employers, international representatives, and participants across U.S. time zones.
Responsibilities:
- Facilitate virtual hiring services for CIEE host employers using webcam-based interviews
- Review host employer needs for seasonal staff
- Advertise opportunities to prospective participants through CIEE’s international representative network
- Schedule and oversee virtual hiring event execution
- Communicate and collaborate with CIEE teams, host employers, and international representatives via email, telephone, Skype, and Microsoft Teams
- Create calendar invitations and send event reminders
- Communicate event adjustments efficiently
- Allocate host employer positions and communicate requirements to international representatives
- Manage enrollments and ensure completion of interview documents before virtual events
- Provide live technical support during hiring events
- Manage post-event reporting and maintain accurate hiring records in CIEE’s database
- Provide consistent, professional customer service to stakeholders
- Conduct applicant interviews for placement into seasonal positions
- Train seasonal staff as needed
- Perform other duties as assigned
Requirements:
- Bachelor’s degree
- Two years of experience working in a customer-facing/client management role
- Experience in event planning and scheduling preferred
- Knowledge of virtual event management a plus
- High level of computer skills, including MS Office Suite
- Salesforce and advanced Excel experience, such as development of macros, preferred
- Excellent written and verbal interpersonal and communication skills
- Very high-level customer service, critical thinking, and problem-solving skills
- Self-starter with ability to take initiative and drive projects independently
- Experience delivering results in a fast-paced team environment
- Strong organizational skills and high attention to detail
- Demonstrated ability to gather information and communicate project direction and status
- Strong ability to multitask while overseeing daily projects and events
- Ability to work some early mornings and evenings to accommodate host schedules
- Willingness to travel to overseas hiring events and domestically as requested
- Readiness to grow and develop yourself, stakeholders, and the program
- Ability to embrace CIEE’s Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving
- Background check, reference check, and education and employment verification required as conditions of employment
Benefits:
- Paid time off and parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term and long-term disability
- 6 floating Fridays, based on eligibility rules
- CIEE Study Abroad Program discounts
- 403(b) Retirement Plan with employer contribution
- Life, travel, medical, dental, and vision insurance coverage
- Flexible Spending Accounts/Health Savings Account for medical and dependent expenses
- Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage
- Competitive total rewards package
- International, collaborative work environment
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