Forward Deployed Engineer
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Job Description
Forward Deployed Engineer embedding with enterprise customers to deliver voice AI solutions. Involves end-to-end deployment, integration, and building scalable solutions within production environments.
Responsibilities:
- Write and ship production-grade code – Design, build, and deploy voice AI systems that power real enterprise workflows.
- Own deployments end-to-end – Lead discovery, architecture, implementation, and rollout for strategic customer engagements.
- Drive progress in ambiguity – Move projects forward when requirements are incomplete, constraints evolve, or systems fail in unexpected ways.
- Deliver across complex infrastructure – Deploy across cloud, VPC, and on-prem environments while navigating security, networking, and compliance requirements.
- Unblock critical integrations – Diagnose and resolve integration failures, performance bottlenecks, and deployment issues under real-world constraints.
- Drive expansion through building – Identify new use cases and prototype solutions that deepen adoption and increase long-term customer value.
- Turn customer signal into platform leverage – Surface recurring patterns to engineering and product teams, influencing roadmap and reusable capabilities.
- Build for scale – Transform one-off solutions into repeatable playbooks, templates, and reference architectures.
Requirements:
- 4+ years of experience building and operating production software systems
- Strong backend engineering fundamentals and a track record of delivering reliable systems
- Experience integrating APIs and distributed services into real-world infrastructure
- Comfort operating across cloud and containerized environments (AWS, GCP, Kubernetes)
- Experience navigating enterprise constraints: authentication, networking, observability, and security reviews
- Ability to take ambiguous problems, define structure, and drive them to resolution
- High ownership and bias for action — you move quickly without waiting for perfect specs
- Clear, structured communicator comfortable engaging with senior technical stakeholders
Benefits:
- Lunch, dinner and snacks at the office.
- Fully covered medical, dental, and vision insurance for employees.
- 401(k).
- Relocation and immigration support.
- Your own personal Yoshi.
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