Forward Deployed Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Forward Deployed Engineer responsible for customer technical support and integration for Praetorian's security platform. Engaging with clients and resolving issues effectively to enhance product reliance.
Responsibilities:
- Own technical requests end-to-end — integration setup, error troubleshooting, root-cause diagnosis — for the Praetorian Guard Platform, our unified Continuous Threat Exposure Management service spanning attack surface management, vulnerability management, breach and attack simulation, continuous penetration testing, and exploit intelligence.
- Make customers self-sufficient. Build the documentation, video walkthroughs, and self-serve tools that deflect the next ten tickets, fix bad docs the same day, and use AI tooling to operate beyond what one person could handle manually.
- Turn recurring friction into well-formed product feedback. Know when the answer is "no, here's the workaround" versus "yes, this belongs on the roadmap," and back every recommendation with evidence rather than requests relayed verbatim.
- For simple changes — error message clarity, small UI papercuts — ship the PR yourself. Hand off larger problems to engineering with your diagnosis and reproduction steps attached.
Requirements:
- A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent hands-on experience, plus 2–5 years in a customer-facing technical role such as solutions engineering, customer success engineering, or security operations.
- You handle people as well as you handle systems. You are credible and unflustered in front of a skeptical CISO, with writing clear enough to become documentation the moment you hit send.
- You diagnose unfamiliar systems to root cause — auth, permissions, network, data — and verify out-of-band with tools like curl, dig, and nmap.
- You navigate a production codebase, scope a small change safely, and ship a reviewed PR.
- You'd rather make ten customers self-sufficient than answer the same question ten times, and you treat every repeated question as a defect in the self-help surface.
- You distinguish what one customer wants from what the customer base needs, and you back product feedback with evidence.
- You use AI agents and automation to operate at a scale one person couldn't reach manually, without sacrificing accuracy or judgment.
- Working knowledge of attack surface management, vulnerability management, or offensive security — enough to speak credibly about why a finding matters.
Benefits:
- Elite Talent: Work alongside the top 1% of the industry—composed exclusively of high performers who raise the bar.
- Our DNA: We are defined by action, grit, and uncompromising transparency. We move fast, take on hard problems, and choose clarity over comfort—because that’s how meaningful work gets done.
- Impact: Your work directly protects the world's most critical organizations.
Similar Jobs
Forward Deployed Engineer
Technical support specialist for strategic customer accounts at Dropzone AI. Collaborating with teams to enhance cybersecurity operations and customer trust.
Model Based Controls Engineer – Motors
Model Based Design Engineer developing electric motors using MATLAB/Simulink at a leading tools company. Collaborating with teams globally to drive technology innovations.
Identity & Devices Engineer – Client Consulting
Identity & Devices Engineer responsible for implementing Microsoft 365 security solutions for diverse enterprises. Collaborating with clients to enhance protection of their Microsoft ecosystems.
MES Engineer
Digital Tulip MES Engineer responsible for developing Tulip applications in a pharmaceutical environment. Collaborating with QA and operations to ensure compliance and operational excellence.
Forward Deployed Engineer
Forward Deployed Engineer at Rayn delivering technical solutions and demonstrations to clients. Collaborating with sales teams and technical stakeholders to understand client needs and improve product outcomes.
Field Services Engineer
Field Services Engineer in the US Defense industry providing training, support, and integration services for navigation and timing solutions. Collaborating with sales and engineering teams to ensure customer satisfaction remotely.
Cloud Platform Engineer – Azure, Mid-level
Cloud Platform Engineer specialized in Azure, focused on building and maintaining cloud infrastructures. Engaging in troubleshooting and automation processes within cloud environments.
Staff Corporate Engineer
Staff Corporate Engineer at Instacart defining technical strategy and architecture for security-critical platforms. Overseeing identity, access, and network infrastructure across multiple locations.
Staff Corporate Engineer
Staff Corporate Engineer at Instacart defining the technical strategy for workforce security platforms. Owning long-term identity architecture and enterprise network strategies for corporate engineering.
Energy Engineer II
Mid-level Energy Engineer developing and executing M&V plans for energy conservation projects at NORESCO. Collaborating with multiple departments to provide technical leadership and ensure project success.
Staff Forward-Deployed Engineer
Staff Forward-Deployed Engineer at Texture improving energy grid systems through software integration. Collaborating with utility customers to enhance operational efficiency and address data challenges.
FedRAMP Engineer
FedRAMP Security Engineer providing technical expertise on security control implementations. Join Valiant Solutions' growing cybersecurity team for compliance with NIST and FedRAMP standards.
Cryptography Engineer
PQC Engineer designing and delivering Post-Quantum Cryptography solutions for federal cybersecurity modernization initiatives. Collaborating with stakeholders to shape requirements and drive implementation strategies.
Senior SIEM Engineer
Technical lead managing the design, deployment, and maintenance of SIEM for Valiant’s cybersecurity team. Collaborate with SOC analysts to enhance security monitoring capabilities.
Project Engineer – Facilities and Infrastructure
Project Engineer overseeing design and construction for hypersonic wind tunnel campus. Critical government oversight role providing technical advisory and program management support.
Chief Engineer, Payload Integration
Chief Engineer for payload integration at SES Space & Defense. Leading payload development from concept to on-orbit operations for multi-orbit satellite solutions.
Project Engineer
Project Engineer handling engineering design activities for solar projects. Collaborating with cross-functional teams to ensure project success and performance optimization.
R&D Engineer II – SRM Ballistician
Ballistician generating rocket motor concepts from thrust/burn time requirements. Collaborating with engineering teams to refine designs and ensure manufacturability.
Senior Project Engineer – SRM
Senior Project Engineer leading and coordinating project planning and engineering tasks at General Dynamics Ordnance and Tactical Systems. Working with multi-disciplinary teams to develop cutting-edge munitions and systems.
Supplier Quality Engineer
Supplier Quality Engineer supporting Medline’s Supplier Quality operations through audits and performance activities. Partnering cross functionally while developing expertise in supplier quality and regulatory compliance.