Forward Deployed Engineer
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Job Description
Forward Deployed Engineer facilitating customer integrations at Catena Clearing. Working directly with customers to solve technical issues and improve data accuracy.
Responsibilities:
- Work directly with customers during onboarding, pilots, and early production, diving in to fix integration issues on their end or ours
- Validate real-world data (location, HOS, assets, trailers)
- Implement and test ingestion pipelines, mappings and transformations, and webhooks end to end
- Identify edge cases and provider-specific quirks
- Validate new integrations before and after launch
- Surface recurring patterns and gaps from the field
- Drive roadmap decisions with real production insight
- Work with telematics providers on APIs, sandboxes, and issues
- Improve internal and customer-facing documentation
Requirements:
- 2+ years in a software engineering role; experience with integrations, solution engineering, and/or data ops a strong plus
- Logistics, freight, or telematics experience is a strong plus
- Enjoys ambiguity and working directly with customers to solve real problems, with no job too big or too small
- Cares deeply about data correctness and trust
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