Head of Design
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Design leading design function and enhancing product experiences across Franki's platforms. Collaborating with Product, Engineering, and Marketing to drive user engagement and growth.
Responsibilities:
- Lead and Scale the Design Function
- Build and mentor a high-performing design team spanning product design, visual design, and research.
- Establish repeatable design processes that support rapid iteration.
- Partner cross-functionally with Product & Engineering to shape roadmaps and define design requirements.
- Build a culture of craft, critique, feedback, and collaboration.
- Own the End-to-End Consumer Experience
- Lead UX across our consumer app and business portal.
- Improve activation, first purchase conversion, and repeat purchase behavior.
- Conduct user research, usability tests, and data-informed discovery.
- Translate qualitative + quantitative insights into clear design direction.
- Build and Maintain a Unified Design System
- Own the design system that powers Franki across mobile and web.
- Drive consistency in components, interaction patterns, and UI standards.
- Partner with Brand to align product visuals with our identity.
- Ensure best practices around accessibility, responsiveness, and performance.
- Design for a Cross-Platform Future (Mobile + Web)
- Lead design for the expansion of our web platform experience.
- Translate mobile-first patterns into scalable, performant web frameworks.
- Support partner integrations and cross-platform behaviors.
- Ensure coherence across consumer, business, creator, and partner surfaces.
- Elevate Business & Creator Tools
- Oversee UX for the Business Portal, Franki+ onboarding, analytics dashboards, and promotional tools.
- Design intuitive tools for managing cashback, budgets, insights, and promotions.
- Lead design for creator posting flows, templates, and content tools that increase quality and volume.
- Simplify complex data into actionable, human-friendly interfaces.
Requirements:
- 7–12 years of product design experience, including 3+ years leading or managing design teams.
- Proven experience designing and shipping consumer mobile apps at scale.
- Mastery of mobile UX, IA, interaction design, and user research.
- Experience building and maintaining design systems.
- Excellence in visual design craft and prototyping.
- Ability to drive 0→1 product work and iterate quickly.
- Experience with social, content, marketplace, rewards, or fintech experiences (a plus).
- Comfort working with engineering and data science partners.
- A portfolio demonstrating deep craft, systems thinking, and shipped products.
Benefits:
- Competitive compensation and 100% covered healthcare, dental, and vision for employees.
- Remote-first across the U.S., primarily PST; travel for quarterly team meetups.
- PTO: 15 days per year + company-wide winter break (Dec 25–31) + 11 public holidays.
- Health: 100% employer-paid medical, dental, and vision.
- 401(k)
- Equipment: Laptop + role-specific tech setup.
- Monthly stipend: $40 home office allowance.
Similar Jobs
Senior UI/UX Designer
Experienced UI/UX Designer responsible for crafting intuitive web and mobile experiences. Collaborating with teams to deliver high-quality designs, managing end-to-end design processes in a remote environment.
UI/UX Designer
Experienced UI/UX Designer creating intuitive digital experiences for IT services. Collaborating with cross-functional teams to enhance usability and user satisfaction.
Senior Product Designer
Senior Product Designer leading the design and development of complex product experiences in a fintech B2B environment at SiFi. Focusing on UX execution and product thinking to deliver measurable business impact.
UX Designer – Salesforce Projects
UX Designer focused on designing user experiences within Salesforce for J4RVIS clients. Collaborating with teams to enhance the Salesforce platform while ensuring accessibility and user needs are met.
Lead Product Designer
Lead Product Designer defining user interface and design language for health technology company. Focused on creating consumer-grade experiences and collaborating across cross-functional teams.
Intermediate UX Designer
Intermediate UX Designer shaping intuitive user-centered experiences at fintech startup. Collaborating across time zones to deliver high-quality designs and prototypes.
UI/UX Designer
UI/UX Designer creating high-performing ecommerce experiences for Javvy Coffee Company. Designing landing pages and improving user flows in a fast-paced startup environment.
Staff Product Designer
Staff Product Designer leading design initiatives for Jerry's innovative AI-powered car ownership solutions. Collaborating with cross-functional teams to elevate user experience and design quality across products.
Senior Product Designer
Senior Product Designer at Jerry, defining user interactions for an AI-powered car ownership assistant. Collaborating with PMs and engineers to create intuitive product designs.
Principal Product Designer
Principal Product Designer defining the UX and UI vision for Pantheon's product initiatives. Actively designing while shaping overall design direction and influencing product strategy.
Creative Design Lead
Creative Design Lead overseeing UK brand identity and creative strategy. Driving local marketing campaigns and leading a multidisciplinary creative team for a fintech platform.
Senior UX Designer
Senior UX Designer leading UX for financial products and property manager experiences at Second Nature. Driving strategy, research, and collaboration for user-centric design.
Head of UI/UX
Head of UI/UX ensuring intuitive, trustworthy, conversion-driven product experience for Prop Firm Match. Managing end-to-end user experience from research to design across all platforms.
Senior Product Designer
Senior Product Designer creating high-converting acquisition and onboarding experiences for TrustedHousesitters. Collaborating with teams to enhance customer journey from landing to first payment.
Lead UX Designer
Lead UX Designer creating and improving digital experiences for clients like Google and Apple. Collaborating with teams to deliver thoughtful UX across projects in a fully remote setting.
Lead Product Designer
Lead Product Designer at fast-growing SaaS company Mangomint. Shape product direction and design system while collaborating with engineering and product management.
Creative UX Lead
Creative and UX Lead overseeing user experience and strategy for RTI’s web properties. Managing digital design, user experience, and content creation for high-quality engagements.
Product Designer
Product Designer leading design efforts for August Health's operating platform. Collaborating to improve user experiences for senior living care through exceptional product design.
Senior Product Designer – Marketing
Short term Senior Product Designer at Truelogic, a leading provider of nearshore staff augmentation services. Focused on establishing and scaling a design system with engineering collaboration.
Senior Product Designer – Short term, Part time
Senior Product Designer focused on establishing a design system for a marketing firm. Work remotely with flexibility on a contract basis for 3-6 months.