HRIS Systems Specialist
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Job Description
HRIS Specialist administering UKG Pro and recruiting systems for APIS Services’ shared-services platform. Improving HR data integrity, reporting, integrations, and user support.
Responsibilities:
- Administer and maintain UKG Pro and other HRIS applications
- Ensure employee data is accurate, complete, secure, and current
- Support system configuration, maintenance, upgrades, testing, and enhancements
- Perform routine audits and data-quality reviews
- Assist with data migration, interfaces, and integrations between HRIS, recruiting platforms, and other systems
- Support system security and role-based access
- Manage and support Indeed, ADP Recruiting, and UKG Recruiting platforms
- Maintain recruiting workflows, job posting configurations, integrations, and user access
- Partner with Talent Acquisition and HR teams to improve recruiting processes and system efficiency
- Support accurate data flow from recruiting through onboarding
- Coordinate with vendors to troubleshoot issues and support system enhancements
- Generate, validate, and analyze HR and recruiting reports
- Provide workforce, turnover, recruiting activity, and performance-metric insights
- Support leadership with reporting and data for strategic decision-making
- Handle ad hoc reporting requests and special projects
- Serve as a point of contact for HRIS and recruiting system support
- Troubleshoot system issues and respond to user questions
- Process, prioritize, track, and resolve support tickets through Halo
- Document issues, resolutions, and support requests
- Escalate complex issues and ensure timely follow-up
- Create and maintain process documentation, system procedures, and training materials
- Identify opportunities for automation and process improvement
- Support user training and system adoption initiatives
- Stay informed on HR technology trends and recommend enhancements
Requirements:
- Minimum of three years of experience in HRIS administration, HR technology, recruiting systems, or a related role
- Hands-on experience administering or supporting UKG Pro
- Experience supporting recruiting platforms such as Indeed, ADP Recruiting, and UKG Recruiting
- Knowledge of HRIS configuration, reporting, testing, integrations, security, data maintenance, and user support
- Strong analytical, troubleshooting, and problem-solving abilities
- Excellent attention to detail and commitment to data accuracy
- Strong written and verbal communication skills
- Ability to collaborate effectively with HR, Talent Acquisition, vendors, and other departments
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Experience supporting HRIS implementations, upgrades, or system enhancements
- Experience with workforce reporting, recruiting metrics, and data analysis
- Knowledge of HR data governance, security, and privacy best practices
- Experience creating training materials and user documentation
- Familiarity with support-ticket management systems
- Protect confidential employee and organizational information
- Follow all applicable privacy, security, and compliance requirements
- Attend required meetings and training programs
- Accurately document work activities and support requests
- Demonstrate professionalism and sound judgment
- Comply with all federal, state, local, and regulatory requirements
Benefits:
- Fully remote position
- Professional growth and career development
- Continuous learning and skill development
- Collaboration and teamwork
- Innovation and process improvement
- Mission-driven culture where work has purpose
- Occasional travel may be required for training, meetings, or departmental initiatives
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