HVAC Technical Trainer
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Job Description
HVAC technical trainer delivering safety, installation, maintenance, and repair instruction for Service Experts Heating & Air Conditioning. Designing curricula, materials, and web-based programs while evaluating training effectiveness.
Responsibilities:
- Prepare, conduct, and evaluate technical training
- Write literature and training materials and design exercises to enhance the training experience
- Conduct live and web-based classes on safety, installation, maintenance, service, repair, and technical communications
- Report training outcomes and areas needing individual focus to the training team and respective managers
- Plan, design, develop, and deliver strategic training and instructional programs using instructor-led, train-the-trainer, electronic/web-based, and multimedia methods
- Participate in the design, development, and implementation of broad-scope training programs
- Conduct needs assessments to identify technical training requirements
- Conduct or facilitate general and technology-specific training programs
- Develop handbooks, job aids, models, multimedia aids, computer tutorials, web-based tutorials, and standard operating procedures
- Research educational technology and methods and evaluate training effectiveness using data collection instruments and procedures
- Recommend and implement innovative enhancements to technology training programs
- Consult with cross-functional project teams, leaders, and stakeholders
- Coordinate or perform administrative functions needed to deliver and document training programs
- Perform miscellaneous job-related duties as assigned
Requirements:
- Minimum 2+ years of experience
- Bachelor's Degree
- Advanced analytical, business acumen, and critical thinking skills
- Self-motivated and able to work with limited supervision
- Ability to interpret educational needs and develop effective instructional solutions
- Working knowledge of designing, developing, implementing, and evaluating training plans, curricula, and methodology
- Proficiency with Microsoft Office, including PowerPoint, Excel, Word, Teams, and Outlook
- Ability to present ideas clearly and concisely
- Ability to work in a team-oriented, collaborative environment
- Project management and presentation skills
- Ability to resolve complex problems and issues
- Strong verbal and written communication skills, rapport building, listening, and effective training delivery
- Ability to consult with stakeholders and provide technological and organizational feedback
- Demonstrated ability to train adult learners
- Ability to prioritize and execute tasks in a complex environment
- Ability to lift up to 60 lbs
- Ability to travel approximately 30% on average, with higher or lower travel depending on seasons and projects
Benefits:
- Competitive Pay with incentive opportunities
- Paid Time Off and Company Holiday Pay
- Medical, Dental, and Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance and disability insurance options
- Supplemental benefit programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
- Reasonable accommodations for individuals with disabilities
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