Technical Trainer
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Job Description
Technical Trainer delivering automotive brake training across Canada for MAT Holdings, a global manufacturer. Supporting customers, field teams, and suppliers through technical education and troubleshooting.
Responsibilities:
- Conduct technical training sessions across Canada
- Deliver classroom and virtual training programs
- Create and maintain training materials and curriculum
- Facilitate regional and national training events
- Visit stores, commercial customers, and distribution facilities
- Support field sales and commercial account teams
- Conduct ride-alongs and customer visits
- Provide technical product support and troubleshooting assistance
- Act as the primary automotive technical resource
- Present technical information to both technical and non-technical audiences
- Stay current on automotive technologies and industry trends
- Build strong relationships with stores, commercial customers, suppliers, and business partners
- Support supplier-sponsored training initiatives
- Promote customer engagement and product awareness
- Track training activities and participation
- Measure training effectiveness and business impact
- Submit regular activity and performance reports
Requirements:
- Minimum five (5) years of automotive industry experience
- Experience in automotive repair, dealership operations, aftermarket parts, technical support, or related field
- Proven ability to deliver training and presentations
- Bachelor's Degree or equivalent combination of education and automotive experience
- Bilingual in English and French
- Strong knowledge of automotive systems and diagnostics
- Understanding of aftermarket automotive products and applications
- Ability to communicate technical concepts to diverse audiences
- Excellent written and verbal communication skills
- Strong presentation and facilitation abilities
- Relationship-building and customer engagement skills
- Proficiency with Microsoft Office and virtual training platforms
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