Inbound Sales Agent – Fintech
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Job Description
Inbound sales agent guiding customers through insurance options on Jerry’s AI-powered car-owner app. Explaining coverage, finding discounts, and completing policies remotely.
Responsibilities:
- Connect with inbound customers who began their search in Jerry’s app
- Build trust and engage customers over the phone
- Explain insurance details clearly and simply
- Identify policy nuances, hidden discounts, and coverage gaps across 55+ carrier options
- Listen to customer concerns and resolve hesitations empathetically
- Help customers finalize and purchase suitable insurance policies
- Maintain a positive, personal, and effortless customer experience while multitasking in a fast-paced environment
Requirements:
- Experience in a high-standard retail, hospitality, or experience-driven environment
- Backgrounds such as Apple Store, Microsoft, Lululemon, Nordstrom, Disney, or Costco are highlighted
- Strong active listening skills
- Genuinely upbeat attitude and ability to connect naturally with people
- Comfort navigating internal tools and insurance platforms while multitasking
- Valid P&C license question is included in the application
- Legally authorized to work in the U.S.
- Must currently reside in an eligible hiring location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this hourly role
Benefits:
- Uncapped commissions
- Fully funded P&C licensing training and exam costs during the first two weeks
- 100% work-from-home arrangement
- Computer equipment provided
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Flexible schedule: 5-day, 8-hour schedule or 4-day, 10-hour workweek
- Paid time off
- Paid parental leave
- Wellness benefits
- Equity opportunities/stock options
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