IT Project Manager
Posted 1ds ago
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Job Description
IT Project Manager at QC Servion leading enterprise technology initiatives across multiple entities and ensuring project outcomes within budget and schedule.
Responsibilities:
- Own the full project lifecycle: initiation, planning, execution, monitoring, and close-out
- Build detailed project plans with clear milestones, dependencies, resource alignment, and measurable outcomes
- Define and manage scope, schedule, and budget with disciplined change control
- Manage multiple concurrent initiatives without compromising delivery quality
- Ensure successful transition from delivery to operations, including training and support readiness
- Lead cross-functional teams across IT and business units (Finance, HR, Operations, etc.)
- Facilitate structured requirements gathering and process mapping with documented, approved outputs
- Translate business needs into system-driven solutions aligned with technical delivery
- Act as a bridge between business stakeholders and technical teams to ensure alignment on priorities and outcomes
- Drive UAT planning and execution with active stakeholder accountability
- Coordinate cutover planning, data validation, and go-live readiness
- Hold IT teams, vendors, and implementation partners accountable using objective delivery metrics
- Review and challenge technical delivery plans, integration approaches, and timeline estimates with a strong understanding of enterprise systems
- Identify risks early (data, integration, environment, dependencies) and drive resolution
- Escalate issues clearly with recommended solutions
- Ensure adherence to architecture standards and delivery practices
- Serve as the primary point of accountability for project outcomes
- Deliver clear, honest, executive-level status updates
- Lead steering committee meetings focused on decision-making and progress
- Manage vendor relationships and enforce delivery expectations
- Negotiate scope, timeline, and resource trade-offs transparently
- Maintain a prioritized risk and issue register with clear ownership
- Proactively manage and communicate project risks and schedule changes
- Lead structured change management with full impact analysis
- Ensure stakeholders are never surprised by project status
- Establish and enforce consistent project governance and reporting standards
- Ensure alignment with enterprise architecture and IT operating practices
- Conduct post-implementation reviews and drive continuous improvement
- Contribute to PMO maturity (templates, estimation practices, lessons learned)
Requirements:
- Bachelor's degree in Information Technology, Business Administration, MIS, Computer Science, or related field
- 5+ years of IT project management experience owning enterprise-scale technology initiatives — not business project coordination with an IT component
- Demonstrated experience delivering at least one of the following initiative types end-to-end: ERP implementation or major upgrade (SAP, Oracle, Microsoft Dynamics, NetSuite, Workday, or equivalent)
- CRM platform implementation or migration (Salesforce, Dynamics 365, HubSpot, or equivalent)
- Business process automation or workflow platform rollout (Power Platform, ServiceNow, Nintex, or equivalent)
- Enterprise system integration project connecting business-critical platforms via APIs or middleware
- Data warehouse, BI platform, or enterprise reporting initiative
- HRIS, Finance, or Supply Chain system replacement or modernization
- Experience managing projects that required active engagement with both technical IT teams and non-technical business stakeholders simultaneously
- Proven track record of delivering complex, multi-workstream projects on schedule and within budget
- Experience managing external software vendors and implementation partners through full delivery cycles
- Experience in both structured (Waterfall) and iterative (Agile/Scrum) delivery environments — and the judgment to know when each is appropriate.
Benefits:
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.



















