IT Systems Engineering Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
IT systems engineering manager leading networks, cloud, endpoints, automation, and technical teams. Supporting Care Access’s clinical research sites and remote health-service operations.
Responsibilities:
- Provide leadership for secure, reliable, and scalable technology operations supporting clinical research sites and remote work environments
- Design, implement, and manage switching, wireless, firewalls, SD-WAN, VPN, and LAN/WAN connectivity
- Monitor, troubleshoot, upgrade, and deploy network infrastructure at new sites
- Ensure network availability and performance through segmentation, monitoring, incident response, root-cause analysis, documentation, and business continuity planning
- Manage network vendors, contracts, licensing, budgets, hardware lifecycle planning, and operational performance metrics
- Manage and improve Microsoft Azure, Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive services
- Lead device provisioning and lifecycle management using Microsoft Intune and JAMF
- Design, implement, and govern AI-enabled automation and workflows for IT operations
- Ensure enterprise AI solutions such as ChatGPT and CoPilot are properly deployed and adopted
- Serve as Technical Lead for infrastructure, network, cloud, clinical-site expansion, and technology refresh initiatives
- Develop project scopes, schedules, budgets, risk-management plans, communications, capacity management, and status reporting
- Coordinate cross-functional teams and vendors
- Recruit, coach, develop, and retain IT professionals
- Establish goals, service expectations, accountability, and performance standards
- Foster a collaborative, accountable, and customer-focused culture
- Operate IT services according to security policies, contractual obligations, regulatory requirements, and risk-management practices
- Partner with Information Security, Privacy, Compliance, and Legal teams on audits, access reviews, vulnerability remediation, investigations, and protection of sensitive information
- Perform other tasks as assigned
Requirements:
- Demonstrated experience supporting geographically distributed environments and managing enterprise networks, Microsoft cloud services, endpoint platforms, and complex technology initiatives
- Strong communication, vendor management, budgeting, prioritization, problem-solving, and stakeholder-management skills
- Experience implementing AI-enabled automation and workflows with appropriate security, data-governance, reliability, and business-value considerations
- Experience with Cisco Meraki, Microsoft Azure and Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, ITSM platforms, scripting, workflow automation, and AI-enabled operations tools preferred
- Relevant ITIL, PMP, Microsoft, Cisco/Meraki, or CompTIA Security+ certifications preferred
- Bachelor’s degree in information technology, Computer Science, or a related field, or an equivalent combination of education and relevant professional experience
- Seven or more years of progressive experience in IT infrastructure, networking, operations, or service delivery, including at least three years of experience leading technical teams
- Five or more years of experience in an IT management or technical leadership role
- Remote within the United States
- Care Access is unable to sponsor work visas at this time
Benefits:
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Similar Jobs
Chief Systems Engineer
Chief Systems Engineer sustaining SAIC naval messaging systems for NIWC Pacific. Leading MBSE modernization, requirements allocation, and DoD systems engineering.
Software Embedded Engineer, Image Quality
Embedded Engineer developing AE/AWB and day-night image-quality firmware for SQUAD’s camera pipelines. Integrating vendor DSP/ISP SDKs and validating IQ behavior on device.
Senior Financial Systems Analyst
Senior Financial Systems Analyst optimizing NetSuite financial processes for Scentbird’s digital fragrance subscription business. Driving AI automation, reporting, integrations, controls, and user enablement.
Cybersecurity Systems Engineer
Cybersecurity Systems Engineer securing federal and defense infrastructure through vulnerability scanning, patch management, and server security operations. Supporting DoD Zero Trust strategy and compliance.
Senior Special Systems Designer
Senior Special Systems Designer creating Revit-based low-voltage designs for Arora Engineers’ aviation, transportation, and infrastructure projects. Coordinating engineering documents, construction support, and project delivery.
Senior Systems Engineer – Voice Systems
Senior Voice Systems Engineer modernizing FAA air traffic control communications for Nash Harbor Solutions. Supporting voice switches, VoIP networks, systems integration, testing, and lifecycle sustainment.
Senior Systems Engineer
Senior Systems Engineer providing technical expertise on SAIC’s undersea defense systems, torpedo defense, and countermeasures. Supporting emerging-threat analysis and complex systems integration programs.
Distinguished Engineer – Systems Architecture
Distinguished Systems Architect designing Verizon’s high-scale API authentication, routing, and authorization infrastructure. Defining platform architecture, reliability, security, and cloud strategy across multi-region systems.
Senior System Engineer, Linux
Senior Linux System Engineer managing complex on-premise infrastructure for Software Mind’s global IT clients. Automating configuration, lifecycle management, observability, and virtualization.
Systems Analyst – Senior Developer
Analista de Sistemas/Desenvolvedor Sênior desenvolvendo e mantendo soluções full-stack para a empresa brasileira de tecnologia Montreal. Implementação de funcionalidades, otimização de bancos de dados e testes automatizados.
Game Systems Engineer
Game Systems Engineer designing and shipping medium-complexity systems at Pipeworks Studios. Developing C++ game technology and collaborating with multidisciplinary teams.
Systems Engineer
Systems Engineer supporting Fortinet, a global cybersecurity company, across pre-sales, sales calls, and post-sales. Providing networking expertise, technical customer education, and issue resolution.
Systems Engineer
Business Development Engineer advancing Fortinet’s SASE security solutions across Central America. Building pipelines, advising customers, and growing enterprise and channel partnerships.
Senior HR Systems Analyst
Senior HR Systems Analyst owning People Systems roadmaps, HRIS improvements, automation, and M&A integrations. Supporting Nebius’s AI cloud infrastructure business across Europe.
Senior Systems Analyst – Payroll-Linked Loans Squad
Analista de Sistemas SR liderando soluções financeiras escaláveis para a Fineasy Tech, parceira tecnológica do Banco Topázio. Atuando com crédito consignado, integrações e sustentação sistêmica.
Mid-Level Systems Analyst – Payroll-Linked Credit Squad
Analista de Sistemas na Fineasy Tech, parceira tecnológica do Banco Topázio. Traduzindo necessidades financeiras em requisitos, integrações e melhorias de sistemas.
Finance Systems Engineer
Finance Systems Engineer optimizing NetSuite order-to-cash systems at Go1, a global learning platform. Improving integrations, financial controls, automation, and AI-assisted finance operations.
Enterprise Systems Architect
Enterprise Systems Architect guiding SAIC’s federal VA supply-chain systems architecture. Defining DoDAF/UAF models, SAFe Architectural Runway, cloud strategies, and interoperability solutions.
Staff Systems Engineer – Operational Readiness, Field Safety
Staff Systems Engineer leading field safety, readiness testing, and incident response for Waabi’s autonomous trucks and robotaxis. Driving deployment decisions through safety analysis, monitoring, and regulatory collaboration.
Senior Data Systems Developer
Senior Power Apps developer building workforce data-entry and approval workflows for LMI’s federal government clients. Connecting Power Platform solutions to SQL Server and Power BI reporting.