Kundenberater, Sales Agent
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Job Description
Inbound Sales Agent providing customer support for an international telecom company with remote work options. Responsibilities include customer assistance and technical support with flexible hours.
Responsibilities:
- Inbound First Level Support von Bestandskunden
- technische Kundenbetreuung
- bedarfsgerechte Produktberatung und Vertragsoptimierungen
- Du zauberst ein Lächeln in die Gesichter deiner Kunden
- Du bist der erste Ansprechpartner für unsere Kunden und unterstützt sie bei Fragen zu den Produkten und Dienstleistungen des Anbieters
- Du löst Kundenanliegen souverän und empathisch
- Durch deine herausragende Betreuung trägst du dazu bei, eine starke Kundenbindung aufzubauen und die Kundenzufriedenheit zu steigern
Requirements:
- Erfahrung als Kundenberater im technischen Support mit Vertrieb
- sehr gute Deutschkenntnisse (C1-Level)
- sehr gute Internetleitung über LAN
- einen ruhigen Arbeitsplatz im Haus
- Flexibilität
- Einsatzbereitschaft am Wochenende zu arbeiten; maximal 2x im Monat, dafür Ausgleichstage unter der Woche
- Vertriebsstärke
Benefits:
- einen zukunftssicheren Arbeitsplatz dank unbefristetem Arbeitsvertrag von Anfang an
- faire Vergütung mit Möglichkeit auf hohe zusätzliche Bonuszahlungen
- intensive und voll bezahlte Schulung vor Ort in Alanya , anschließend 100% Homeoffice – Anfahrtskosten sowie Übernachtungskosten für die Schulung werden 100% übernommen
- Begleitung durch fachliche Ansprechpartner, Trainer und Coaches
- Premium-Technikpaket
- Weiterbildung und Karrieremöglichkeiten mit der eigenen Personalentwicklungsabteilung im Hause
- Rahmenbedingungen, die es ermöglichen, Familie und Beruf gut zu vereinbaren
- Essensgeld und Internetgeld
- private Krankenzusatzversicherung
- Keine Kaltakquise! 100% Inbound für den deutschen Markt für einen namenhaften großen Auftraggeber
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